1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/11/V1/007843	Claim	Damage	HJ EXPRESS	Credit Account	ZND173013272594				Rejected	394.00		7-11-2024 10:39:12 AM		21-11-2024 10:39:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007842	Claim	Damage FreshBox	DANZ SHOP	Prepaid Account	ZND173013678808	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	133.00	133.00	6-11-2024 06:02:43 PM	7-3-2025 11:17:37 AM	20-11-2024 06:02:43 PM	5-3-2025 11:02:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007841	Claim	Damage FreshBox	GALAXY FLOWER MALAYSIASDN BHD	Credit Account	ZND173073774892				Info Incomplete	296.00		6-11-2024 05:46:44 PM	14-11-2024 09:25:47 AM	20-11-2024 05:46:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007840	Claim	Damage FreshBox	AISHAH (MIA)	Credit Account	ZND173074174974	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	110.00	110.00	6-11-2024 05:30:33 PM	18-11-2024 02:30:56 PM	20-11-2024 05:30:33 PM	16-11-2024 02:24:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007839	Claim	Delay Delivery Premium Parcel	AISHAH (MIA)	Credit Account	ZND173074177296	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	110.00	110.00	6-11-2024 04:48:24 PM	18-11-2024 02:40:04 PM	20-11-2024 04:48:24 PM	16-11-2024 02:34:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007838	Claim	Delay Delivery Premium Parcel	NIK MUSTAFA	Credit Account	ZND173013748921	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	6-11-2024 04:27:20 PM	24-11-2024 02:52:41 PM	20-11-2024 04:27:20 PM	22-11-2024 02:48:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007837	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	ZND172984865224	No	Hub/Depo/Station Handling Issue	Express	Rejected	154.00		6-11-2024 03:25:16 PM		20-11-2024 03:25:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007836	Claim	Delay Delivery Premium Parcel	mbe damansara perdana	Credit Account	ZND173073667682	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	6-11-2024 03:19:11 PM	1-1-2025 02:44:14 PM	20-11-2024 03:19:11 PM	30-12-2024 02:24:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007835	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	ZND172952536088	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	154.00	154.00	6-11-2024 03:12:36 PM		20-11-2024 03:12:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007834	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND172952564159	No	Force Majeure	Express	Pending Responsible Staff Details	154.00	154.00	6-11-2024 03:05:41 PM	20-12-2024 05:51:21 PM	20-11-2024 03:05:41 PM	18-12-2024 05:48:20 AM		Audit Trail	Download Incident Report	Download Claim Form

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