1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/11/V1/007863	Claim	Damage	Muhammad Rafique	Credit Account	ZND173074299479	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	213.49	200.00	8-11-2024 03:48:21 PM	31-1-2026 10:04:42 AM	22-11-2024 03:48:21 PM	29-1-2026 09:43:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007862	Claim	Damage	Nurul Marshida binti Mohamad	Credit Account	ZND173013542154	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	213.49	200.00	8-11-2024 03:47:26 PM	23-2-2025 02:41:02 PM	22-11-2024 03:47:26 PM	21-2-2025 02:36:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007861	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND172911435568	No	Force Majeure	Express	Pending Responsible Staff Details	5893.00	200.00	8-11-2024 03:44:49 PM	28-11-2024 02:20:24 PM	22-11-2024 03:44:49 PM	26-11-2024 02:16:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007860	Claim	Damage	FOREST CLOUD SDN BHD	Credit Account	CND172850623590005	No	Force Majeure	Express	Pending Responsible Staff Details	126.00	126.00	8-11-2024 03:21:06 PM	28-11-2024 04:14:20 PM	22-11-2024 03:21:06 PM	26-11-2024 04:11:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007859	Claim	Damage	FOREST CLOUD SDN BHD	Credit Account	CND172850623590009	No	Force Majeure	Express	Pending Responsible Staff Details	126.00	126.00	8-11-2024 03:19:05 PM	28-11-2024 04:07:54 PM	22-11-2024 03:19:05 PM	26-11-2024 03:53:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007858	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND172849016716				Rejected	6799.00		8-11-2024 02:31:26 PM		22-11-2024 02:31:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007857	Claim	Lost	MMATRIX	Credit Account	ZND172668643896	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	10.00	10.00	8-11-2024 10:34:09 AM	28-11-2024 02:23:47 PM	22-11-2024 10:34:09 AM	26-11-2024 02:20:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007856	Claim	Lost	Bo Wang	Credit Account	CTOP60787956002				Rejected	100.00		7-11-2024 03:36:16 PM		21-11-2024 03:36:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007855	Claim	Lost	MMATRIX	Credit Account	ZND173010497617				Rejected	10.00		7-11-2024 02:51:47 PM		21-11-2024 02:51:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007854	Claim	Lost	MMATRIX	Credit Account	ZND173010505206				Rejected	10.00		7-11-2024 02:50:28 PM		21-11-2024 02:50:28 PM			Audit Trail	Download Incident Report	Download Claim Form

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