1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/11/V1/007977	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND173013115808				Rejected	200.00		22-11-2024 01:51:51 PM		6-12-2024 01:51:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007976	Claim	Lost	SUMBER MAJUJAYA SDN BHD	Cash	ZND173077591969				Rejected	468.00		22-11-2024 11:45:14 AM		6-12-2024 11:45:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007975	Claim	Lost	PPS GLOBAL NETWORK SDN BHD	Credit Account	ZND173080255193	No	Driver Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	500.00	200.00	22-11-2024 10:27:54 AM		6-12-2024 10:27:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007974	Claim	Delay Delivery Premium Parcel	KEN NG	Credit Account	ZND173084715273	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	21-11-2024 06:49:27 PM	12-12-2024 09:54:37 AM	5-12-2024 06:49:27 PM	10-12-2024 09:51:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007973	Claim	Delay Delivery Premium Parcel	LIM RU YI (KC-LOTUS)	Credit Account	ZND173084440311	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	21-11-2024 06:35:42 PM	31-7-2025 11:46:01 AM	5-12-2024 06:35:42 PM	29-7-2025 11:45:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007972	Claim	Delay Delivery Premium Parcel	FARIDA BINTI LEBOR (KC-LOTUS)	Credit Account	ZND173084440298				Rejected	100.00		21-11-2024 06:29:16 PM		5-12-2024 06:29:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007971	Claim	Lost	PPS GLOBAL NETWORK SDN BHD	Credit Account	ZND173075000531				Info Incomplete	300.00		21-11-2024 06:15:32 PM	30-11-2024 10:58:35 AM	5-12-2024 06:15:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007970	Claim	Damage	TAN WIL TSEN	Credit Account	ZND173078740977,CND173078740977001,CND173078740977002	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	800.00		21-11-2024 05:42:27 PM	30-7-2025 08:08:56 AM	5-12-2024 05:42:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007969	Claim	Damage	Fatin Nadiera	Credit Account	ZND173083669195	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	21-11-2024 05:28:13 PM	14-12-2024 10:27:38 AM	5-12-2024 05:28:13 PM	12-12-2024 10:15:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007968	Claim	Delay Delivery Premium Parcel	HONG MEI	Credit Account	ZND173083712860	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		21-11-2024 05:18:57 PM		5-12-2024 05:18:57 PM			Audit Trail	Download Incident Report	Download Claim Form

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