1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/11/V1/008013	Claim	Delay Delivery Premium Parcel	MAGICIAN PRO ENTERPRISE	Cash	ZND173212841676				Rejected	900.00		25-11-2024 01:42:02 PM		9-12-2024 01:42:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008012	Claim	Damage	CM Wan	Credit Account	ZND173084052484	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	208.06	200.00	25-11-2024 12:08:36 PM	1-3-2025 04:47:03 PM	9-12-2024 12:08:36 PM	27-2-2025 04:45:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008011	Claim	Damage	Muhammad Zakwan Bin Zulkipli	Credit Account	ZND173212549305	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		25-11-2024 11:05:30 AM		9-12-2024 11:05:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008010	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND173212889326	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	0.00		25-11-2024 10:29:00 AM	29-11-2024 09:37:21 AM	9-12-2024 10:29:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008009	Claim	Lost	MMATRIX	Credit Account	ZND173079545960	No	Driver Issue	Express	Rejected	10.00		25-11-2024 08:27:30 AM		9-12-2024 08:27:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008008	Claim	Lost	MMATRIX	Credit Account	ZND173014109080				Rejected	10.00		25-11-2024 08:21:51 AM		9-12-2024 08:21:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008007	Claim	Damage	BILLIONAIRE EYES SDN BHD	Credit Account	ZND173082468249	No	Hub/Depo/Station Handling Issue	Express	Rejected	500.00		24-11-2024 05:32:47 PM		8-12-2024 05:32:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008006	Claim	Damage	AIK HOE	Credit Account	ZND173079269668				Rejected	200.00		24-11-2024 11:55:25 AM		8-12-2024 11:55:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008005	Claim	Delay Delivery Premium Parcel	CHANG	Cash	ZND173212556464	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		23-11-2024 04:23:43 PM		7-12-2024 04:23:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/008004	Claim	Lost	THIN ZAR MYINT MAW	Credit Account	ZND173078284730	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	600.00	200.00	23-11-2024 01:23:20 PM	31-7-2025 11:14:56 AM	7-12-2024 01:23:20 PM	29-7-2025 11:14:38 AM		Audit Trail	Download Incident Report	Download Claim Form

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