1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/11/V1/007957	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND173081857990	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	2198.00	200.00	20-11-2024 06:03:32 PM		4-12-2024 06:03:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007956	Claim	Lost	RADIYAH BINTI RAMLLE	Cash	ZND172600242057	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	267.00	200.00	20-11-2024 05:53:36 PM	27-6-2025 09:58:07 AM	4-12-2024 05:53:36 PM	25-6-2025 09:50:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007955	Claim	Damage	Lim Kok Peng	Prepaid Account	ZND173082460311				Rejected	200.00		20-11-2024 04:08:53 PM		4-12-2024 04:08:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007954	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND172597658589	No	Driver Issue	Express	Pending Responsible Staff Details	116.69	116.69	20-11-2024 02:29:00 PM	14-12-2024 10:31:36 AM	4-12-2024 02:29:00 PM	12-12-2024 10:27:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007953	Claim	Lost	WINNIES WONG	Credit Account	ZND173082044771				Rejected	62.00		20-11-2024 01:15:56 PM		4-12-2024 01:15:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007952	Claim	Missing Content	LIM KAE LEE	Cash	ZND173080533376	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	175.00		20-11-2024 01:05:51 PM	28-11-2024 10:29:14 AM	4-12-2024 01:05:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007951	Claim	Lost	MMATRIX	Credit Account	ZND173077739675				Rejected	0.00		20-11-2024 08:26:54 AM		4-12-2024 08:26:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007950	Claim	Lost	TIU WE HUAT	Credit Account	ZND173083327200	No	Force Majeure	Express	Pending Responsible Staff Details	250.00	200.00	19-11-2024 08:28:42 PM	21-12-2024 09:45:37 AM	3-12-2024 08:28:42 PM	19-12-2024 09:33:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007949	Claim	Damage	ORDER TRADING SDN BHD	Credit Account	ZND173079683372	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	600.00	200.00	19-11-2024 05:18:02 PM	6-12-2024 12:01:09 PM	3-12-2024 05:18:02 PM	4-12-2024 11:56:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007948	Claim	Damage FreshBox	kim chul	Prepaid Account	ND173081579328				Rejected	6000.00		19-11-2024 02:34:55 PM		3-12-2024 02:34:55 PM			Audit Trail	Download Incident Report	Download Claim Form

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