Customer Claim System
Fri, 26 Jun 2026
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Claim Type
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Claim
Submission Date
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Status
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Rejected
Pending Responsible Staff Details
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Pending Responsible Staff and Customer Appeal
Completed
New
Pending Responsible Staff and Payment Details
Pending Responsible Staff Details and Pending Upload Payment from Insurance Company
Info Insufficient
Pending by Claim Dept
Pending Verification by IO
Pending Amount Revision
Change Operation PIC Request
Pending Payment
New Claim Submitted
Pending Responsible Staff and Payment Details (Appeal)
Appeal by Customer
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Claim Reference No.
Claim/Appeal
Claim Type
Customer Name
Customer Type
Waybill/Tracking No.
Insured?
Claim Category
Shipment Type
Status
Estimated Claim Amount (RM)
Claimed Amount (RM)
Date Submitted
Due Date
Overall Due Date (14 Days)
Finance Submission Date
Completed Date
Audit Trail
CL/2026/05/V1/013033
Claim
Lost
chunlian
Prepaid Account
V1777496300966001
New
250.00
7-5-2026 10:20:00 AM
8-5-2026 10:20:00 AM
21-5-2026 10:20:00 AM
Audit Trail
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CL/2026/05/V1/013032
Claim
Delay Delivery Premium Parcel
alice toh
Prepaid Account
V176821171356001
New
250.00
7-5-2026 10:09:04 AM
8-5-2026 10:09:04 AM
21-5-2026 10:09:04 AM
Audit Trail
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CL/2026/05/V1/013031
Claim
Lost
ANBER BEAUTY
Credit Account
V177174278129001
New
500.00
6-5-2026 03:40:28 PM
7-5-2026 03:40:28 PM
20-5-2026 03:40:28 PM
Audit Trail
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CL/2026/05/V1/013030
Claim
Lost
KISS BABY HOUSE
Prepaid Account
V177498829335001
New
690.00
6-5-2026 02:52:40 PM
7-5-2026 02:52:40 PM
20-5-2026 02:52:40 PM
Audit Trail
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CL/2026/05/V1/013029
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V177004937721001
Rejected
1999.00
6-5-2026 02:34:20 PM
20-5-2026 02:34:20 PM
Audit Trail
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CL/2026/05/V1/013028
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V177004872633001
Rejected
1999.00
6-5-2026 02:24:37 PM
20-5-2026 02:24:37 PM
Audit Trail
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CL/2026/05/V1/013027
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V176961594817001
Rejected
1999.00
6-5-2026 12:58:53 PM
20-5-2026 12:58:53 PM
Audit Trail
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CL/2026/05/V1/013026
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V177497252240001
No
Force Majeure
Bulky
Pending by Operation
1999.00
6-5-2026 12:53:46 PM
23-5-2026 08:11:32 AM
20-5-2026 12:53:46 PM
Audit Trail
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CL/2026/05/V1/013025
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V177063062815001
Rejected
1999.00
6-5-2026 12:47:54 PM
20-5-2026 12:47:54 PM
Audit Trail
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CL/2026/05/V1/013024
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V177176366718001
Rejected
1999.00
6-5-2026 12:40:20 PM
20-5-2026 12:40:20 PM
Audit Trail
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