Customer Claim System
Fri, 26 Jun 2026
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Claim Type
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Claim
Submission Date
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Status
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Pending Responsible Staff Details
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Pending Responsible Staff and Customer Appeal
Completed
New
Pending Responsible Staff and Payment Details
Pending Responsible Staff Details and Pending Upload Payment from Insurance Company
Info Insufficient
Pending by Claim Dept
Pending Verification by IO
Pending Amount Revision
Change Operation PIC Request
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Pending Responsible Staff and Payment Details (Appeal)
Appeal by Customer
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Claim Reference No.
Claim/Appeal
Claim Type
Customer Name
Customer Type
Waybill/Tracking No.
Insured?
Claim Category
Shipment Type
Status
Estimated Claim Amount (RM)
Claimed Amount (RM)
Date Submitted
Due Date
Overall Due Date (14 Days)
Finance Submission Date
Completed Date
Audit Trail
CL/2026/05/V1/013053
Claim
Damage
Samyaris
Credit Account
V177497582361002V177497582361001
New
1200.00
9-5-2026 09:45:05 AM
10-5-2026 09:45:05 AM
23-5-2026 09:45:05 AM
Audit Trail
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CL/2026/05/V1/013052
Claim
Damage
Anthony Seah
Credit Account
V177497762367001
New
334.79
8-5-2026 07:10:54 PM
9-5-2026 07:10:54 PM
22-5-2026 07:10:54 PM
Audit Trail
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CL/2026/05/V1/013051
Claim
Damage
Muhammad Daniel
Credit Account
V177498978927001
New
1408.54
8-5-2026 06:30:35 PM
9-5-2026 06:30:35 PM
22-5-2026 06:30:35 PM
Audit Trail
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CL/2026/05/V1/013050
Claim
Damage
En Fadhli,
Credit Account
V177497763517001
New
5502.93
8-5-2026 05:50:58 PM
9-5-2026 05:50:58 PM
22-5-2026 05:50:58 PM
Audit Trail
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CL/2026/05/V1/013049
Claim
Lost
SITI HEJAR
Cash
V177497604865001
New
93.00
8-5-2026 04:31:18 PM
9-5-2026 04:31:18 PM
22-5-2026 04:31:18 PM
Audit Trail
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CL/2026/05/V1/013048
Claim
Lost
PACKNPOST2U SDN BHD
Credit Account
900901004883
New
1525.50
8-5-2026 03:38:07 PM
9-5-2026 03:38:07 PM
22-5-2026 03:38:07 PM
Audit Trail
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CL/2026/05/V1/013047
Claim
Damage
saw hoe heng
Cash
V177499127799001
New
100.00
8-5-2026 11:55:22 AM
9-5-2026 11:55:22 AM
22-5-2026 11:55:22 AM
Audit Trail
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CL/2026/05/V1/013046
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V177175051301001
Rejected
1999.00
8-5-2026 10:42:51 AM
22-5-2026 10:42:51 AM
Audit Trail
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CL/2026/05/V1/013045
Claim
Delay Delivery Premium Parcel
FAUZAN
Credit Account
V177499321869001
New
308.00
7-5-2026 09:15:43 PM
8-5-2026 09:15:43 PM
21-5-2026 09:15:43 PM
Audit Trail
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CL/2026/05/V1/013044
Claim
Damage
SHENG TAN
Credit Account
V177498970297001
New
506.41
7-5-2026 06:35:52 PM
8-5-2026 06:35:52 PM
21-5-2026 06:35:52 PM
Audit Trail
Download Incident Report
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