1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009291	Claim	Delay Delivery Premium Parcel	Online One Touch Print	Prepaid Account	ZND174229240292				Rejected	450.00		16-4-2025 03:30:41 PM		30-4-2025 03:30:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009290	Claim	Damage	suki ng	Prepaid Account	ZND174228072498				Rejected	36.00		16-4-2025 03:29:12 PM		30-4-2025 03:29:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009289	Claim	Lost	THOMSON HOSPITAL SDN BHD	Credit Account	ZND174359758711	No	Driver Issue	Premium	Pending Responsible Staff and Payment Details	0.00	198.00	16-4-2025 03:25:52 PM	10-7-2025 02:31:58 PM	30-4-2025 03:25:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009288	Claim	Lost	Callista Ho	Credit Account	10263133543	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	23.00	21.15	16-4-2025 03:06:49 PM	31-5-2026 03:05:57 PM	30-4-2025 03:06:49 PM	29-5-2026 02:37:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009287	Claim	Lost	LY	Prepaid Account	ZND174116944302	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	463.50	200.00	16-4-2025 12:39:19 PM	23-5-2025 10:40:56 AM	30-4-2025 12:39:19 PM	21-5-2025 10:40:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009286	Claim	Damage	LAIS ONLINE STORE (M) SDN BHD	Credit Account	ZND174358945754				Rejected	69.00		16-4-2025 11:30:52 AM		30-4-2025 11:30:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009285	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	ZND174359276420	No	Force Majeure	Express	Pending Responsible Staff Details	194.00	194.00	16-4-2025 10:36:44 AM	1-8-2025 05:23:57 PM	30-4-2025 10:36:44 AM	30-7-2025 05:23:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009284	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	CND174359756564006	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	160.00	160.00	16-4-2025 10:27:42 AM		30-4-2025 10:27:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009283	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	CND174359756564001	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	160.00	160.00	16-4-2025 10:23:31 AM		30-4-2025 10:23:31 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009282	Claim	Damage	JC LAM	Credit Account	ZND174418727672				Rejected	2799.00		16-4-2025 10:22:04 AM		30-4-2025 10:22:04 AM			Audit Trail	Download Incident Report	Download Claim Form

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