1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009321	Claim	Damage	LY	Prepaid Account	ZND174118592310				Rejected	29.00		18-4-2025 02:10:09 PM		2-5-2025 02:10:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009320	Claim	Damage	Jo Decor Furniture	Credit Account	ZND174359691216	No	Force Majeure	Express	Pending Responsible Staff Details	22.00	22.00	18-4-2025 01:40:04 PM	14-6-2025 12:16:42 PM	2-5-2025 01:40:04 PM	12-6-2025 12:16:17 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009319	Claim	Damage	LY	Prepaid Account	ZND174118039129				Rejected	238.00		18-4-2025 11:39:39 AM		2-5-2025 11:39:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009318	Claim	Damage	Pang	Credit Account	CND174418778049001				Rejected	208.00		18-4-2025 11:39:37 AM		2-5-2025 11:39:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009317	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND173409735115				Rejected	1999.00		18-4-2025 11:32:56 AM		2-5-2025 11:32:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009316	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND173226862346				Rejected	1999.00		18-4-2025 11:28:43 AM		2-5-2025 11:28:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009315	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND173224227864	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1999.00		18-4-2025 11:25:23 AM	26-4-2025 04:24:56 PM	2-5-2025 11:25:23 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009314	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND173223631488	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1999.00		18-4-2025 11:22:02 AM	26-4-2025 11:55:01 AM	2-5-2025 11:22:02 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009313	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND173083916121	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1999.00		18-4-2025 11:19:12 AM	26-4-2025 11:29:46 AM	2-5-2025 11:19:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009312	Claim	Lost	Clarissa Chong	Credit Account	10263110373	No	Driver Issue	Express	Pending Responsible Staff Details	22.00	22.00	18-4-2025 10:55:14 AM	1-8-2025 05:42:25 PM	2-5-2025 10:55:14 AM	30-7-2025 05:39:46 AM		Audit Trail	Download Incident Report	Download Claim Form

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