1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009311	Claim	Damage	250405G5E5PDRG	Credit Account	ZND174359269828	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	18-4-2025 10:34:16 AM	30-8-2025 11:58:38 AM	2-5-2025 10:34:16 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009310	Claim	Lost	Calvin Ooi Eng Kaet	Prepaid Account	ZIN173411461071	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	0.00		17-4-2025 07:56:46 PM	17-5-2025 02:13:15 PM	1-5-2025 07:56:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009309	Claim	Damage	LY	Prepaid Account	ZND174229729445				Rejected	19.98		17-4-2025 06:49:36 PM		1-5-2025 06:49:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009308	Claim	Damage	LY	Prepaid Account	ZND174228030306				Rejected	0.00		17-4-2025 06:29:50 PM		1-5-2025 06:29:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009307	Claim	Delay Delivery Premium Parcel	Teoh Ai Siam	Cash	ZND174419250711	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	0.00		17-4-2025 03:23:59 PM	27-4-2025 04:18:29 PM	1-5-2025 03:23:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009306	Claim	Lost	mmatrix	Credit Account	ZND174418295515	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1499.00	1499.00	17-4-2025 03:18:45 PM	19-6-2025 09:38:32 AM	1-5-2025 03:18:45 PM	17-6-2025 09:35:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009305	Claim	Damage	LY	Prepaid Account	ZND174118175391				Rejected	68.00		17-4-2025 03:14:54 PM		1-5-2025 03:14:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009304	Claim	Damage	William Yow	Credit Account	ZND174418973550	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	17-4-2025 01:58:16 PM	30-8-2025 11:58:36 AM	1-5-2025 01:58:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009303	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND174228741608				Rejected	76.00		17-4-2025 01:28:51 PM		1-5-2025 01:28:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009302	Claim	Delay Delivery Premium Parcel	TIU WE HUAT	Credit Account	ZND174358847782	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	200.00	100.00	17-4-2025 12:55:24 PM	8-5-2025 09:41:59 AM	1-5-2025 12:55:24 PM			Audit Trail	Download Incident Report	Download Claim Form

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