1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009441	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND174419705495	No	Force Majeure	Bulky	Rejected	255.90		29-4-2025 10:58:32 AM		13-5-2025 10:58:32 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009440	Claim	Damage	LY	Prepaid Account	ZND174227777974				Rejected	49.00		28-4-2025 05:55:12 PM		12-5-2025 05:55:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009439	Claim	Lost	LY	Prepaid Account	ZND174358876096				Rejected	79.00		28-4-2025 02:22:04 PM		12-5-2025 02:22:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009438	Claim	Delay Delivery Premium Parcel	HANA	Cash	ZND174420443799	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	200.00		28-4-2025 02:05:38 PM	22-5-2025 12:14:03 PM	12-5-2025 02:05:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009437	Claim	Lost	THE CY BOUTIQUE HOUSE	Credit Account	ZND174056525098	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	1060.00	530.00	28-4-2025 11:29:00 AM	21-5-2025 10:41:02 AM	12-5-2025 11:29:00 AM	19-5-2025 10:40:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009436	Claim	Lost	THE CY VOUTIQUE HOUSE	Credit Account	ZND174056526552	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	520.00	260.00	28-4-2025 11:26:26 AM	21-5-2025 10:09:55 AM	12-5-2025 11:26:26 AM	19-5-2025 10:05:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009435	Claim	Damage	LINE HAUL SDN BHD	Credit Account	ORLH241220A020	No	Hub/Depo/Station Handling Issue	Pallet	Pending Responsible Staff Details	3600.00	3600.00	28-4-2025 10:19:19 AM	30-5-2025 02:13:18 PM	12-5-2025 10:19:19 AM	28-5-2025 02:11:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009434	Claim	Damage	Amin	Credit Account	ZND174420114156	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	28-4-2025 08:48:59 AM	30-8-2025 02:18:58 PM	12-5-2025 08:48:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009433	Claim	Damage	CHD Health Food	Credit Account	ZND174548344282	No	Driver Issue	Premium	Pending Responsible Staff Details	248.00	200.00	27-4-2025 06:59:38 PM	19-6-2025 09:27:46 AM	11-5-2025 06:59:38 PM	17-6-2025 09:24:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009432	Claim	Damage	Mazura bt daud	Credit Account	ZND174419030658				Rejected	100.00		27-4-2025 03:15:55 PM		11-5-2025 03:15:55 PM			Audit Trail	Download Incident Report	Download Claim Form

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