1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010846	Claim	Damage	line clear express sri petaling	Credit Account	V176408643603001	No	Force Majeure	Express	Pending Responsible Staff Details	1296.00	200.00	8-12-2025 05:08:28 PM	21-2-2026 10:28:03 AM	22-12-2025 05:08:28 PM	19-2-2026 10:25:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010845	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	V176302611296001				Rejected	133.90		8-12-2025 04:56:48 PM		22-12-2025 04:56:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010844	Claim	Damage	Acer Sales And Services Sdn Bhd	Credit Account	SMSO25037720-0000	No	Force Majeure	Premium	Pending Responsible Staff Details	735.00	735.00	8-12-2025 04:26:56 PM	14-1-2026 04:16:00 PM	22-12-2025 04:26:56 PM	12-1-2026 04:15:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010843	Claim	Damage	CHONG YIN LI	Credit Account	V176408754477001				Rejected	500.00		8-12-2025 04:17:02 PM		22-12-2025 04:17:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010842	Claim	Damage	MAIZATUL NADIAH BINTI MUSTAFFA	Credit Account	V176408750578001				Rejected	500.00		8-12-2025 04:08:32 PM		22-12-2025 04:08:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010841	Claim	Damage	POON WAI SENG	Cash	V176407933477001	No	Force Majeure	Express	Rejected	1029.00		8-12-2025 04:04:59 PM		22-12-2025 04:04:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010840	Claim	Damage	MARLIANA BT JAMALUDIN	Credit Account	V176408380058001				Rejected	500.00		8-12-2025 03:53:59 PM		22-12-2025 03:53:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010839	Claim	Delay Delivery Premium Parcel	Paw Keaw Seng	Prepaid Account	V176408832380001	No	Misrouted Issue	FreshBox	Pending Responsible Staff Details	83.00	83.00	8-12-2025 03:53:38 PM	31-12-2025 02:44:14 PM	22-12-2025 03:53:38 PM	29-12-2025 02:41:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010838	Claim	Lost	Wong	Credit Account	TOP60916660	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	0.00		8-12-2025 02:46:59 PM	17-12-2025 09:27:35 AM	22-12-2025 02:46:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010837	Claim	Lost	MMATRIX SDN BHD	Credit Account	V176218467697001	No	Packaging Problem (Sender)	Express	Rejected	13998.00		8-12-2025 02:32:56 PM		22-12-2025 02:32:56 PM			Audit Trail	Download Incident Report	Download Claim Form

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