1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010855	Claim	Lost	Nurazura binti Anis	Credit Account	V176407978256001				Rejected	100.00		9-12-2025 06:25:41 PM		23-12-2025 06:25:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010854	Claim	Damage	MUHAMAD HAKIMIE BIN CHE HUD	Credit Account	V176408786942001	Yes	Force Majeure	Express	Pending Responsible Staff and Payment Details	1431.14	1376.14	9-12-2025 05:50:52 PM	30-1-2026 11:32:13 AM	23-12-2025 05:50:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010853	Claim	Damage	WENDY NG	Prepaid Account	V176408568463001	Yes	Force Majeure	Express	Rejected	648.88		9-12-2025 05:09:16 PM		23-12-2025 05:09:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010852	Claim	Delay Delivery Premium Parcel	CAMMIE TIONG	Credit Account	7				Rejected	250.00		9-12-2025 02:15:00 PM		23-12-2025 02:15:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010851	Claim	Lost	Brandon	Credit Account	V176373220618001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	200.00		9-12-2025 12:25:33 PM	17-12-2025 01:14:03 PM	23-12-2025 12:25:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010850	Claim	Lost	Capital B Farm Sdn Bhd	Credit Account	V176302132449001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	699.00		9-12-2025 12:02:43 PM	7-1-2026 10:54:00 AM	23-12-2025 12:02:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010849	Claim	Damage	Nur liyana br rosli	Credit Account	581465721499256763	No	Force Majeure	Express	Pending by Operation	200.00		8-12-2025 08:16:06 PM	17-12-2025 01:04:58 PM	22-12-2025 08:16:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010848	Claim	Damage	Mohd Taib	Credit Account	V176408791960001	No	Force Majeure	Express	Pending by Operation	200.00		8-12-2025 07:35:08 PM	17-12-2025 12:50:28 PM	22-12-2025 07:35:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010847	Claim	Damage	Nur Dyana Batrisya	Credit Account	V176408697255001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	8-12-2025 07:27:11 PM	22-12-2025 03:58:40 PM	22-12-2025 07:27:11 PM	20-12-2025 03:52:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010846	Claim	Damage	line clear express sri petaling	Credit Account	V176408643603001	No	Force Majeure	Express	Pending Responsible Staff Details	1296.00	200.00	8-12-2025 05:08:28 PM	21-2-2026 10:28:03 AM	22-12-2025 05:08:28 PM	19-2-2026 10:25:54 AM		Audit Trail	Download Incident Report	Download Claim Form

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