1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010875	Claim	Damage	Lay Cun Soon	Credit Account	10269956266	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	450.12	200.00	12-12-2025 01:42:17 PM	11-1-2026 04:38:05 PM	26-12-2025 01:42:17 PM	9-1-2026 04:28:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010874	Claim	Damage	Sky Fortune Logistics	Credit Account	V176408939935001	No	Force Majeure	Express	Pending by Operation	1059.00		12-12-2025 11:44:43 AM	18-12-2025 03:22:30 PM	26-12-2025 11:44:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010873	Claim	Lost	POPULAR BOOK CO (MALAYSIA) SDN BHD - KUCHING VIVACITY MEGAMALL (KVM)	Credit Account	V176244607692002	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	392.00	200.00	12-12-2025 10:02:53 AM	31-12-2025 10:29:06 AM	26-12-2025 10:02:53 AM	29-12-2025 10:24:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010872	Claim	Missing Content	LAU SONG SENG	Credit Account	V176408196208001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	118.73	99.00	11-12-2025 05:52:13 PM	31-12-2025 11:13:32 AM	25-12-2025 05:52:13 PM	29-12-2025 11:13:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010871	Claim	Lost	ONG LEE EARN	Credit Account	V176409077124001				Rejected	600.00		11-12-2025 05:19:58 PM		25-12-2025 05:19:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010870	Claim	Lost	CHEONG SIAU MING	Cash	V176408135795001	No	Hub/Depo/Station Handling Issue	Express	Change Operation PIC Request	100.00		11-12-2025 04:59:52 PM		25-12-2025 04:59:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010869	Claim	Lost	EVA SIM	Prepaid Account	V176408286954001	No	Force Majeure	Express	Pending by Operation	60.40		11-12-2025 04:55:34 PM	17-12-2025 04:03:44 PM	25-12-2025 04:55:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010868	Claim	Lost	Jimat Ringgit	Credit Account	V176407934849001				Rejected	250.00		11-12-2025 01:13:21 PM		25-12-2025 01:13:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010867	Claim	Missing Content	Ker qi en	Credit Account	V176409350548001				Rejected	300.00		11-12-2025 10:33:53 AM		25-12-2025 10:33:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010866	Claim	Lost	Keng Kah Tan	Credit Account	10270015825	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	116.59	116.59	10-12-2025 07:46:55 PM	28-5-2026 03:59:18 PM	24-12-2025 07:46:55 PM	26-5-2026 03:37:19 AM		Audit Trail	Download Incident Report	Download Claim Form

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