Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Appeal Missing Longview Credit Account V176580744020001 No Force Majeure Express Completed 200.00 200.00 21-12-2025 10:44:37 PM 4-1-2026 10:44:37 PM 12-1-2026 04:07:24 AM 12-1-2026 04:07:48 PM Audit Trail Download Incident Report Download Claim Form
Appeal Lost Yin Wai Lwin Credit Account V176408315869001 No Driver Issue Express Completed 200.00 200.00 18-12-2025 06:18:50 PM 1-1-2026 06:18:50 PM 21-1-2026 09:22:15 AM 21-1-2026 09:23:04 AM Audit Trail Download Incident Report Download Claim Form
Appeal Delay Delivery Premium Parcel leong wee hao Credit Account V176409555608001 No Misrouted Issue Premium Completed 100.00 100.00 13-12-2025 02:42:24 PM 27-12-2025 02:42:24 PM 29-12-2025 09:50:46 AM 29-12-2025 09:51:10 AM Audit Trail Download Incident Report Download Claim Form
Appeal Damage MUHAMAD HAKIMIE BIN CHE HUD Credit Account V176408786942001 Yes Force Majeure Express Completed 1376.14 1376.14 9-12-2025 05:50:52 PM 23-12-2025 05:50:52 PM 29-1-2026 03:00:29 AM 29-1-2026 03:00:52 PM Audit Trail Download Incident Report Download Claim Form
Appeal Lost PENI GROUP SDN BHD Credit Account V176407881006001 No Driver Issue Express Completed 200.00 200.00 3-12-2025 06:11:33 PM 17-12-2025 06:11:33 PM 20-12-2025 04:34:59 AM 20-12-2025 04:35:17 PM Audit Trail Download Incident Report Download Claim Form
Appeal Lost MLB Wonderland Sdn Bhd Credit Account V176302058787002 No Hub/Depo/Station Handling Issue Express Completed 200.00 200.00 3-12-2025 03:52:31 PM 17-12-2025 03:52:31 PM 29-12-2025 10:02:44 AM 29-12-2025 10:03:03 AM Audit Trail Download Incident Report Download Claim Form
Appeal Lost Bee hong(en heng tops) Cash V176244295103001 No Hub/Depo/Station Handling Issue Express Completed 150.00 150.00 2-12-2025 02:24:59 PM 16-12-2025 02:24:59 PM 4-2-2026 03:54:48 AM 4-2-2026 03:55:31 PM Audit Trail Download Incident Report Download Claim Form
Appeal Damage Servex (Malaysia) Sdn Bhd Credit Account V176407888456004 No Force Majeure Premium Completed 200.00 200.00 1-12-2025 05:51:49 PM 15-12-2025 05:51:49 PM 30-12-2025 03:11:10 AM 30-12-2025 03:26:22 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox TAKKO FRUITS AND FROZEN_TAY CHEE SIONG Credit Account V176581956576001 No LineHaul Connectivity Issue Premium Pending Responsible Staff Details 200.00 100.00 31-12-2025 05:49:38 PM 7-2-2026 11:16:22 AM 14-1-2026 05:49:38 PM 5-2-2026 11:10:27 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox NAA_JARUWAN YEAMPET Credit Account V176581949486001 No LineHaul Connectivity Issue Premium Pending Responsible Staff Details 200.00 100.00 31-12-2025 05:46:14 PM 7-2-2026 11:07:20 AM 14-1-2026 05:46:14 PM 5-2-2026 10:56:20 AM Audit Trail Download Incident Report Download Claim Form
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