1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011593	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60942345	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	10-2-2026 10:52:35 AM	24-4-2026 10:54:27 AM	24-2-2026 10:52:35 AM	22-4-2026 10:46:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011592	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60942309	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	10-2-2026 10:50:35 AM	26-3-2026 12:15:01 PM	24-2-2026 10:50:35 AM	24-3-2026 12:07:34 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011591	Claim	Damage	KOK YAN SHAO	Credit Account	V176961043599001	Yes	Force Majeure	Express	Pending by Operation	882.80		10-2-2026 09:43:31 AM	4-3-2026 09:38:58 AM	24-2-2026 09:43:31 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011590	Claim	Damage	NAKADA GROUP M SDN BHD	Credit Account	V177004498093001				Rejected	495.00		10-2-2026 09:40:37 AM		24-2-2026 09:40:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011589	Claim	Damage	KOK YAN SHAO	Credit Account	V176821553718001	Yes	Force Majeure	Express	Pending Responsible Staff and Payment Details	2000.00	2000.00	10-2-2026 09:39:28 AM	19-6-2026 02:09:57 PM	24-2-2026 09:39:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011588	Claim	Lost	ML127	Credit Account	V177004219643001				Rejected	1000.00		10-2-2026 09:20:14 AM		24-2-2026 09:20:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011587	Claim	Lost	ML127	Credit Account	V176961275679001				Rejected	1000.00		10-2-2026 12:03:03 AM		24-2-2026 12:03:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011586	Claim	Damage	MUHAMMAD AMIN BIN SAMAT@ISMAIL	Cash	V177004986699001	No	Force Majeure	Premium	Pending Responsible Staff Details	150.00	150.00	9-2-2026 10:44:11 PM	7-6-2026 10:50:36 AM	23-2-2026 10:44:11 PM	5-6-2026 10:42:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011585	Claim	Lost	Brandon	Credit Account	V176821767320001				Rejected	3000.00		9-2-2026 10:25:59 PM		23-2-2026 10:25:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011584	Claim	Damage	Kwong Wai Chun	Credit Account	CNMYF0004898607				Rejected	358.41		9-2-2026 09:59:05 PM		23-2-2026 09:59:05 PM			Audit Trail	Download Incident Report	Download Claim Form

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