1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011629	Claim	Delay Delivery Premium Parcel	MR ANG	Credit Account	V177005047405001	No	Hub/Depo/Station Handling Issue	Premium	Rejected	1171.00		10-2-2026 09:49:50 PM		24-2-2026 09:49:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011628	Claim	Damage	Xinjing Kee	Credit Account	V176821106969002	No	Force Majeure	Express	Pending Responsible Staff Details	299.00	200.00	10-2-2026 07:16:58 PM	28-3-2026 03:30:57 PM	24-2-2026 07:16:58 PM	26-3-2026 03:28:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011627	Claim	Damage	Xinjing Kee	Credit Account	V177004686346001	No	Force Majeure	Express	Pending Responsible Staff Details	489.00	200.00	10-2-2026 07:12:32 PM	10-4-2026 02:51:45 PM	24-2-2026 07:12:32 PM	8-4-2026 02:28:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011626	Claim	Lost	LINDA	Credit Account	V176961304331001				Rejected	35.00		10-2-2026 05:10:42 PM		24-2-2026 05:10:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011625	Claim	Lost	L&K TRADING	Credit Account	V176821527023001				Rejected	179.00		10-2-2026 04:54:35 PM		24-2-2026 04:54:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011624	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Credit Account	V176409278866001	No	Force Majeure	Express	Pending Responsible Staff Details	0.00	200.00	10-2-2026 04:42:24 PM	28-3-2026 04:07:43 PM	24-2-2026 04:42:24 PM	26-3-2026 04:04:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011623	Claim	Missing Content	SISLEE FASHION SDN BHD(PENANG BM)	Credit Account	V176821653470001	No	Hub/Depo/Station Handling Issue	Value Pack	Info Incomplete	615.60		10-2-2026 12:52:53 PM		24-2-2026 12:52:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011622	Claim	Damage FreshBox	MONY_NANA	Credit Account	V177004920358001	No	Misrouted Issue	Premium	Pending Responsible Staff Details	200.00	100.00	10-2-2026 12:42:30 PM	18-3-2026 11:49:35 AM	24-2-2026 12:42:30 PM	16-3-2026 11:43:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011621	Claim	Delay Delivery Premium Parcel	PEH MING CHOO	Cash	V177004342556001				Rejected	8.00		10-2-2026 12:26:50 PM		24-2-2026 12:26:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011620	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60943978	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		10-2-2026 12:10:02 PM		24-2-2026 12:10:02 PM			Audit Trail	Download Incident Report	Download Claim Form

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