1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/08/V1/000013	Claim	Damage	Yen Fun	Credit Account	znd162709979466	No		Parcel	Completed	230.00	200.00	6-8-2021 10:29:19 PM		20-8-2021 10:29:19 PM	27-8-2021 03:10:16 AM	27-8-2021 03:14:24 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/08/V1/000011	Claim	Damage	Ray Ma	Credit Account	ZND162710263530	No		Styrofoam/Polyfoam	Rejected	127.30		6-8-2021 10:18:17 PM		20-8-2021 10:18:17 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Delay Delivery Premium Parcel	FATIN	Credit Account	ZND167249073957	No	WareHouse Handling Issue	Premium		100.00		9-1-2023 03:55:09 PM		23-1-2023 03:55:09 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND164971422671	No	Force Majeure	Parcel		100.00		22-4-2022 10:01:50 AM		6-5-2022 10:01:50 AM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage	Azahar Mansor	Credit Account	ZND170204530402	No	Hub/Depo/Station Handling Issue	Express		200.00		19-12-2023 09:04:44 PM		2-1-2024 09:04:44 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage	Azmazura Idayu binti Mohmad	Cash	ZND166265566061	No	Hub/Depo/Station Handling Issue	Premium		71.00		13-9-2022 02:08:26 PM		27-9-2022 02:08:26 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage FreshBox	Lew Tian Chea	Credit Account	ZND168233607288	No	Driver Issue	FreshBox		200.00		4-5-2023 08:06:12 PM		18-5-2023 08:06:12 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Lost	MMATRIX Sdn Bhd	Credit Account	ZND165955356531	No	Hub/Depo/Station Handling Issue	Parcel		200.00		19-8-2022 10:37:06 AM		2-9-2022 10:37:06 AM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Lost	BRISK ASIA SDN BHD	Credit Account	ZND168563403864	No	Hub/Depo/Station Handling Issue	Express		200.00		5-7-2023 04:25:08 PM		19-7-2023 04:25:08 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Lost	FARHANA PUBLIKA BUSINESS MARKETING	Credit Account	ZND167587414702	No	Driver Issue	Express		80.00		7-3-2023 11:00:39 AM		21-3-2023 11:00:39 AM			Audit Trail	Download Incident Report	Download Claim Form

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