1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/11/V1/000550	Claim	Damage	LAI WAI YEE	Cash	ZND163396745396	No	LineHaul Handling Issue	Parcel	Rejected	280.00		8-11-2021 10:22:26 AM		22-11-2021 10:22:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000549	Claim	Damage	ESTHER LEE	Cash	ZND163575449596	No	Hub/Depo/Station Handling Issue	Parcel	Completed	0.00	200.00	6-11-2021 11:12:05 PM		20-11-2021 11:12:05 PM	7-2-2022 02:27:01 AM	7-2-2022 02:29:17 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000548	Claim	Damage	HOME PICKERS	Credit Account	CND163403532537003	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	290.00		6-11-2021 11:17:03 AM		20-11-2021 11:17:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000547	Claim	Lost	Jeffery Goh Boon Woo	Credit Account	ZND163401655160	No	Hub/Depo/Station Handling Issue	Parcel	Completed	370.00	200.00	5-11-2021 03:40:38 PM		19-11-2021 03:40:38 PM	8-12-2021 03:19:31 AM	8-12-2021 03:23:20 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000546	Claim	Lost	NG CHIA ROUE	Cash	ZND163575491441				Info Incomplete	82.00		4-11-2021 11:50:36 PM	7-11-2021 09:09:06 AM	18-11-2021 11:50:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000545	Claim	Damage FreshBox	LIM LEE CHOO	Cash	ZND163575383920	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Rejected	346.00		4-11-2021 12:05:48 AM		18-11-2021 12:05:48 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000544	Claim	Lost	BP INTERNATIONAL SDN BHD B3112697	Credit Account	ZND163245490194	No	Driver Issue	Parcel	Rejected	528.00		3-11-2021 04:17:53 PM		17-11-2021 04:17:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000543	Claim	Missing Content	BP INTERNATIONAL SDN BHD B3112697	Credit Account	ZND163397651078				Info Incomplete	128.00		3-11-2021 04:16:01 PM	7-11-2021 09:03:01 AM	17-11-2021 04:16:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000542	Claim	Lost	Servex (Malaysia) Sdn Bhd	Credit Account	LCWH031121				Rejected	310.00		3-11-2021 10:45:28 AM		17-11-2021 10:45:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000541	Claim	Lost	Ophelia	Credit Account	ZND163400205724				Info Incomplete	298.00		2-11-2021 09:39:41 PM	7-11-2021 08:54:58 AM	16-11-2021 09:39:41 PM			Audit Trail	Download Incident Report	Download Claim Form

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