1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/11/V1/000560	Claim	Damage	Lennon Tey	Credit Account	ZND163403307241	No	Packaging Problem (Sender)	Parcel	Completed	200.00	100.00	10-11-2021 04:07:12 PM		24-11-2021 04:07:12 PM	4-12-2021 10:18:46 AM	4-12-2021 10:36:38 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000559	Claim	Damage	JO DECOR FURNITURES	Credit Account	ZND163069786510				Rejected	200.00		10-11-2021 02:47:46 PM		24-11-2021 02:47:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000558	Claim	Damage	Mattress premium outlet	Credit Account	ZND163576057837	No	Hub/Depo/Station Handling Issue	Parcel	Info Incomplete	200.00		10-11-2021 01:59:21 PM	23-11-2021 09:18:44 AM	24-11-2021 01:59:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000557	Claim	Damage	CELLMAX MARKETING (M) SDN BHD	Credit Account	ZND163552412032	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	160.00		10-11-2021 12:01:37 PM		24-11-2021 12:01:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000556	Claim	Damage	PP HOME FURNITURES	Credit Account	ZND163399676307	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	176.50		10-11-2021 11:52:50 AM		24-11-2021 11:52:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000555	Claim	Damage	SYUHADA NABILAH BT AHMAD HISHAM	Credit Account	ZND163575959422	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	100.00		10-11-2021 11:41:38 AM		24-11-2021 11:41:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000554	Claim	Damage	LEE YAU PANG	Credit Account	ZND163576370523	No	Hub/Depo/Station Handling Issue	Parcel	Completed	60.00	60.00	9-11-2021 05:44:20 PM		23-11-2021 05:44:20 PM	22-11-2021 11:08:51 AM	22-11-2021 04:18:57 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000553	Claim	Lost	HJ EXPRESS	Credit Account	ZND16324298387301	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	345.00		8-11-2021 04:37:32 PM		22-11-2021 04:37:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000552	Claim	Lost	: CHAN HUI JIE	Cash	ZND163401115251	No	Hub/Depo/Station Handling Issue	Parcel	Info Incomplete	300.00		8-11-2021 11:39:37 AM		22-11-2021 11:39:37 AM	6-1-2022 05:22:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/11/V1/000551	Claim	Short Piece	MASTURA MAHMOD	Cash	ZND163552215107	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	300.00		8-11-2021 11:14:27 AM		22-11-2021 11:14:27 AM			Audit Trail	Download Incident Report	Download Claim Form

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