1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012369	Claim	Delay Delivery Premium Parcel	MBE TANJUNG TOKONG	Cash	V177176835450001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		30-3-2026 11:37:09 AM	6-6-2026 10:15:48 AM	13-4-2026 11:37:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012368	Claim	Delay Delivery Premium Parcel	CHIN MAN JUN	Prepaid Account	V177062351330001				Rejected	100.00		30-3-2026 11:24:52 AM		13-4-2026 11:24:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012367	Claim	Lost	LINDA	Credit Account	V177174824593001				Info Incomplete	30.00		29-3-2026 05:00:41 PM	12-4-2026 09:14:21 AM	12-4-2026 05:00:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012366	Claim	Delay Delivery Premium Parcel	Musshardi bin Mahmud	Cash	V177176504097001				Rejected	0.00		29-3-2026 03:40:23 PM		12-4-2026 03:40:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012365	Claim	Delay Delivery Premium Parcel	Abidin Bin Bakar - Acc No: R4910203000	Credit Account	V177176788138001				Rejected	20.00		28-3-2026 08:41:18 PM		11-4-2026 08:41:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012364	Claim	Lost	杨宝全	Credit Account	CNMYL001460015				Rejected	70.00		28-3-2026 06:32:04 PM		11-4-2026 06:32:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012363	Claim	Delay Delivery Premium Parcel	MOHD AFENDI BIN MOHD ALI	Credit Account	7638367947-CIMB				Rejected	246.00		28-3-2026 05:06:52 PM		11-4-2026 05:06:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012362	Claim	Damage	TAN XIAO CHIN	Credit Account	V177176092501001				Rejected	2500.00		28-3-2026 03:09:08 PM		11-4-2026 03:09:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012361	Claim	Lost	SHJ SETIA UTARA ENTERPRISE	Credit Account	V177004114306001				Rejected	201.10		28-3-2026 02:26:58 PM		11-4-2026 02:26:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012360	Claim	Lost	SHJ SETIA UTARA ENTERPRISE	Credit Account	V176961613839001				Rejected	220.90		28-3-2026 02:21:06 PM		11-4-2026 02:21:06 PM			Audit Trail	Download Incident Report	Download Claim Form

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