1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012379	Claim	Damage	henicoffee (SP ALORA)	Credit Account	V177175470461001	Yes	Force Majeure	Express	Pending by Operation	205.00		30-3-2026 04:28:12 PM	6-6-2026 11:50:03 AM	13-4-2026 04:28:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012378	Claim	Damage	Mohamad Noor Hidayat Bin Md Serat (SP ALORA)	Credit Account	V177062870909001	Yes	Force Majeure	Express	Pending by Operation	299.00		30-3-2026 04:04:04 PM	6-6-2026 11:36:26 AM	13-4-2026 04:04:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012377	Claim	Lost	ONG ERN YING	Cash	V177062191363001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	159.00	159.00	30-3-2026 03:47:58 PM	9-5-2026 11:58:36 AM	13-4-2026 03:47:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012376	Claim	Lost	CU live empire	Cash	V177176046054001	No	Force Majeure	Express	Pending by Operation	83.10		30-3-2026 03:44:59 PM	6-6-2026 11:24:25 AM	13-4-2026 03:44:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012375	Claim	Damage	Karen Chai	Credit Account	001575099				Rejected	0.00		30-3-2026 03:17:09 PM		13-4-2026 03:17:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012374	Claim	Damage	APPLE PAINTS SDN BHD	Credit Account	V177177037334001	No	Force Majeure	Express	Pending Responsible Staff Details	20.00	20.00	30-3-2026 12:45:40 PM	13-6-2026 03:27:36 PM	13-4-2026 12:45:40 PM	11-6-2026 03:23:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012373	Claim	Delay Delivery Premium Parcel	Chua Yong Fook	Prepaid Account	V177176980297001				Rejected	100.00		30-3-2026 12:38:55 PM		13-4-2026 12:38:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012372	Claim	Lost	TND EXPRESS (M) SDN BHD	Credit Account	V177175571571001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	30-3-2026 12:12:51 PM	30-5-2026 09:45:02 AM	13-4-2026 12:12:51 PM	28-5-2026 09:42:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012371	Claim	Lost	PENI GROUP SDN BHD	Credit Account	V177175344915001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	73.90		30-3-2026 11:59:04 AM	6-6-2026 10:50:52 AM	13-4-2026 11:59:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012370	Claim	Lost	Lee Shun Xuan	Prepaid Account	772321255				Rejected	333.97		30-3-2026 11:50:53 AM		13-4-2026 11:50:53 AM			Audit Trail	Download Incident Report	Download Claim Form

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