1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/01/V1/002495	Claim	Damage	CHEW HOI LIANG	Credit Account	ZND167045395222	Yes	Hub/Depo/Station Handling Issue	Parcel	Rejected	200.00		4-1-2023 09:33:05 PM		18-1-2023 09:33:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002494	Claim	Damage	Trisha Ter	Credit Account	ZND167156611877				Rejected	132.05		4-1-2023 04:13:51 PM		18-1-2023 04:13:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002493	Claim	Missing Content	YAMEI	Credit Account	YMMY30327603	No	Force Majeure	Parcel	Rejected	233.00		4-1-2023 03:37:41 PM		18-1-2023 03:37:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002492	Claim	Damage	HENMING	Credit Account	ZND167247020649				Rejected	105.00		3-1-2023 10:59:27 PM		17-1-2023 10:59:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002491	Claim	Lost	HEN MING	Credit Account	ZND167156137469	No	Driver Issue	Express	Rejected	300.00		3-1-2023 05:03:49 PM		17-1-2023 05:03:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002490	Claim	Damage	ANGIE CHONG	Credit Account	ZND167156170022				Rejected	163.00		3-1-2023 04:31:51 PM		17-1-2023 04:31:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002489	Claim	Damage	ANGIE CHONG	Credit Account	ZND167246895637				Rejected	250.00		3-1-2023 04:23:30 PM		17-1-2023 04:23:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002488	Claim	Damage	NITA ZAIDUN (RECEIVER) / MUZAIDDY BIN MOHAMMAD (SENDER)	Cash	ZND167046163585				Rejected	900.00		3-1-2023 04:21:11 PM		17-1-2023 04:21:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002487	Claim	Damage	HENRICH MANAGEMENT (ATTN:ANGIE CHONG)	Credit Account	ZND167156834757				Rejected	329.00		3-1-2023 04:13:09 PM		17-1-2023 04:13:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002486	Claim	Damage	Carol Tan	Credit Account	ZND167045217470	No	Force Majeure	Parcel	Pending Responsible Staff Details	147.00	147.00	3-1-2023 01:58:20 PM	7-2-2023 12:29:14 PM	17-1-2023 01:58:20 PM	5-2-2023 12:20:17 PM		Audit Trail	Download Incident Report	Download Claim Form

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