1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/01/V1/002516	Claim	Damage	Naya	Cash	ZND167247943603				Rejected	78.00		5-1-2023 04:04:47 PM		19-1-2023 04:04:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002515	Claim	Lost	MMATRIX	Credit Account	ZND167045907814	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.00		5-1-2023 04:01:12 PM		19-1-2023 04:01:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002514	Claim	Lost	MMATRIX	Credit Account	ZND167045908712	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.00		5-1-2023 04:00:04 PM		19-1-2023 04:00:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002513	Claim	Lost	MMATRIX	Credit Account	ZND167044874209	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		5-1-2023 03:58:56 PM		19-1-2023 03:58:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002512	Claim	Lost	MMATRIX	Credit Account	ZND167045636486	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	1599.00		5-1-2023 03:57:32 PM		19-1-2023 03:57:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002511	Claim	Lost	MMATRIX	Credit Account	ZND167045963544	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.00		5-1-2023 03:56:00 PM		19-1-2023 03:56:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002510	Claim	Lost	MMATRIX	Credit Account	ZND167044865641	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	1699.00		5-1-2023 03:54:29 PM		19-1-2023 03:54:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002509	Claim	Lost	MMATRIX	Credit Account	ZND167045803291				Rejected	10.00		5-1-2023 03:50:10 PM		19-1-2023 03:50:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002508	Claim	Lost	MMATRIX	Credit Account	ZND167045804274	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.00		5-1-2023 03:48:57 PM		19-1-2023 03:48:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002507	Claim	Lost	MMATRIX	Credit Account	ZND167044377564	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		5-1-2023 03:47:52 PM		19-1-2023 03:47:52 PM			Audit Trail	Download Incident Report	Download Claim Form

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