1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/01/V1/002536	Claim	Damage	HJ EXPRESS	Credit Account	ZND167246855617				Rejected	104.50		7-1-2023 01:48:37 PM		21-1-2023 01:48:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002535	Claim	Missing Content	HJ EXPRESS	Credit Account	CND167246817905003	No	Packaging Problem (Sender)	Parcel	Pending Responsible Staff Details	150.50	150.00	7-1-2023 01:34:51 PM	28-2-2023 01:32:17 PM	21-1-2023 01:34:51 PM	26-2-2023 01:23:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002534	Claim	Damage	AE ZIMMER SDN BHD	Credit Account	ZND167246895538	No	Force Majeure	Parcel	Pending Responsible Staff Details	0.00	68.00	7-1-2023 11:51:58 AM	5-3-2023 02:54:40 PM	21-1-2023 11:51:58 AM	3-3-2023 02:37:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002533	Claim	Damage	CM Wan	Credit Account	ZND167247094947	No	Force Majeure	Parcel	Rejected	270.73		6-1-2023 11:21:22 PM		20-1-2023 11:21:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002532	Claim	Damage FreshBox	Frozen Frenzy Sdn Bhd	Credit Account	ZND167248249810	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	193.32	193.32	6-1-2023 11:19:13 PM	5-2-2023 11:10:12 AM	20-1-2023 11:19:13 PM	3-2-2023 11:06:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002531	Claim	Damage FreshBox	SHANDON VENTURE	Credit Account	ZND167248427287	No	LineHaul Connectivity Issue	FreshBox	Rejected	299.00	200.00	6-1-2023 11:04:35 PM		20-1-2023 11:04:35 PM	3-2-2023 11:10:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002530	Claim	Damage	PACKNPOST2U SDN BHD	Credit Account	900900442853				Rejected	378.00		6-1-2023 04:27:57 PM		20-1-2023 04:27:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002529	Claim	Damage	COLOR LIFE SDN BHD	Cash	ZND167155658705	No	Force Majeure	Express	Rejected	250.00		6-1-2023 04:27:19 PM		20-1-2023 04:27:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002528	Claim	Damage	PACKNPOST2U SDN BHD	Credit Account	900900441582				Rejected	126.00		6-1-2023 04:14:16 PM		20-1-2023 04:14:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002527	Claim	Damage FreshBox	SHC FOODS SDN BHD M6110334000	Credit Account	ZND167156789958				Rejected	221.50		6-1-2023 01:39:32 PM		20-1-2023 01:39:32 PM			Audit Trail	Download Incident Report	Download Claim Form

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