1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/01/V1/002576	Claim	Lost	OOI ZHONG EN	Credit Account	350000530073				Info Incomplete	661.00		11-1-2023 04:43:51 PM	14-1-2023 09:06:15 AM	25-1-2023 04:43:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002575	Claim	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND167247661064	No	Force Majeure	Parcel	Rejected	52.80		11-1-2023 04:26:15 PM		25-1-2023 04:26:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002574	Claim	Damage	HJ EXPRESS	Credit Account	ZND167249491140	No	Force Majeure	Express	Rejected	85.00		11-1-2023 04:23:09 PM		25-1-2023 04:23:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002573	Claim	Lost	MK FLORA SDN BHD	Credit Account	ZND167154361422	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	212.40	200.00	11-1-2023 03:12:40 PM	6-2-2023 10:35:48 AM	25-1-2023 03:12:40 PM	4-2-2023 10:11:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002572	Claim	Damage	Woon Sook Teng	Credit Account	ZND167247746846	No	Force Majeure	Parcel	Rejected	399.00		11-1-2023 02:36:46 PM		25-1-2023 02:36:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002571	Claim	Lost	VARIOUS FURNITURE SDN BHD	Credit Account	ZND167154180405	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	200.00	200.00	11-1-2023 12:52:11 PM	5-2-2023 10:42:50 AM	25-1-2023 12:52:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002570	Claim	Damage	Mr Yap Aik Lake	Credit Account	ZND167249647783				Rejected	280.00		11-1-2023 12:11:24 PM		25-1-2023 12:11:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002569	Claim	Damage	Rafidah Sarijo	Credit Account	ZND167247461787				Info Incomplete	0.00		11-1-2023 12:10:53 PM	14-1-2023 11:54:56 AM	25-1-2023 12:10:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002568	Claim	Lost	AKSCHAYA MAJU (MR BOBBY)	Credit Account	ZND166869675114				Info Incomplete	0.00		11-1-2023 11:54:36 AM	14-1-2023 02:14:15 PM	25-1-2023 11:54:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002567	Claim	Damage	Amsirul Sharkawi	Credit Account	ZND167248937540				Rejected	2616.00		11-1-2023 11:50:21 AM		25-1-2023 11:50:21 AM			Audit Trail	Download Incident Report	Download Claim Form

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