1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/02/V1/002825	Claim	Damage	NANG HIN MEDICAL SDN BHD	Credit Account	ZND167579175468				Info Incomplete	93.00		13-2-2023 11:04:45 AM	17-2-2023 10:23:25 AM	27-2-2023 11:04:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002824	Claim	Delay Delivery Premium Parcel	SF RNF	Credit Account	ZND167578615545	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	13-2-2023 10:58:05 AM	22-2-2023 11:33:13 AM	27-2-2023 10:58:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002823	Claim	Lost	JS666	Credit Account	ZND167465483707	No	Hub/Depo/Station Handling Issue	Parcel	Completed	200.00	200.00	13-2-2023 10:02:11 AM		27-2-2023 10:02:11 AM		10-4-2023 10:47:04 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002822	Claim	Missing Content	Mei Tan	Credit Account	ZND167467254473	No	Hub/Depo/Station Handling Issue	Express	Rejected	100.00		11-2-2023 08:59:08 PM		25-2-2023 08:59:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002821	Claim	Damage	HJ EXPRESS	Credit Account	ZND167578456094	No	Force Majeure	Parcel	Rejected	156.00		11-2-2023 07:01:21 PM		25-2-2023 07:01:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002820	Claim	Delay Delivery Premium Parcel	SAW	Cash	ZND167578973058	No	Force Majeure	Premium	Pending Responsible Staff Details	100.00	100.00	11-2-2023 05:27:01 PM	19-3-2023 02:53:38 PM	25-2-2023 05:27:01 PM	17-3-2023 02:40:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002819	Claim	Damage	CM Wan	Credit Account	ZND167468592864	No	LineHaul Handling Issue	Parcel	Pending Responsible Staff Details	359.72	200.00	11-2-2023 09:12:17 AM	8-3-2023 02:53:13 PM	25-2-2023 09:12:17 AM	6-3-2023 02:31:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002818	Claim	Damage	Misriah Abu Hassan	Credit Account	ZND167467928022	No	Driver Issue	Parcel	Pending Responsible Staff Details	24.80	19.50	11-2-2023 12:25:59 AM	8-3-2023 03:35:40 PM	25-2-2023 12:25:59 AM	6-3-2023 03:35:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002817	Claim	Damage	Chee kheng Chin	Credit Account	ZND167468179782				Info Incomplete	4000.00		10-2-2023 06:50:33 PM	15-2-2023 11:51:43 AM	24-2-2023 06:50:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002816	Claim	Lost	Caryn wong	Credit Account	ZND167045857034	No	Hub/Depo/Station Handling Issue	Express	Rejected	706.40		10-2-2023 06:34:18 PM		24-2-2023 06:34:18 PM			Audit Trail	Download Incident Report	Download Claim Form

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