1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/02/V1/002855	Claim	Damage FreshBox	Q Pink Enterprise	Cash	ZND167579935574	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	200.00		16-2-2023 11:39:51 AM		2-3-2023 11:39:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002854	Claim	Lost	NORLIZA BINTI NOOR MOHAMMED	Credit Account	ZND167346832402	No	Driver Issue	Express	Pending Responsible Staff Details	400.00	200.00	16-2-2023 11:05:12 AM	15-3-2023 10:23:20 AM	2-3-2023 11:05:12 AM	13-3-2023 10:14:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002853	Claim	Damage	Kaeshin Wong	Cash	ZND167347773193				Info Incomplete	285.00		16-2-2023 10:35:15 AM	25-2-2023 02:48:31 PM	2-3-2023 10:35:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002852	Claim	Damage	Veness chong	Credit Account	HTG1675647785280	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	16-2-2023 09:12:04 AM	6-3-2023 09:41:39 AM	2-3-2023 09:12:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002851	Claim	Delay Delivery Premium Parcel	ML Express Malaysia	Credit Account	ZND167468468367	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	15-2-2023 10:50:53 PM	25-3-2023 03:50:16 PM	1-3-2023 10:50:53 PM	23-3-2023 03:34:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002850	Claim	Lost	ML Express Malaysia	Credit Account	ZND167346663518	No	Misrouted Issue	Value Pack	Pending Responsible Staff Details	118.50	118.50	15-2-2023 09:48:45 PM	16-3-2023 03:42:59 PM	1-3-2023 09:48:45 PM	14-3-2023 03:38:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002849	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND167579940301				Rejected	139.00		15-2-2023 07:43:26 PM		1-3-2023 07:43:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002848	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND167579502196				Rejected	249.50		15-2-2023 07:29:14 PM		1-3-2023 07:29:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002847	Claim	Damage	HJ EXPRESS	Credit Account	ZND167579127498				Info Incomplete	143.00		15-2-2023 04:24:49 PM	18-2-2023 04:59:58 PM	1-3-2023 04:24:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002846	Claim	Damage	CM Wan	Credit Account	ZND167580211476	No	Hub/Depo/Station Handling Issue	Express	Rejected	385.73		15-2-2023 03:47:49 PM		1-3-2023 03:47:49 PM			Audit Trail	Download Incident Report	Download Claim Form

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