1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/02/V1/002795	Claim	Lost	JS666/TECH GENIE SN BHD	Credit Account	ZND167465483707				Rejected	198.00		9-2-2023 12:01:02 PM		23-2-2023 12:01:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002794	Claim	Lost	Comone Express	Credit Account	CND167156184593002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	70.00	70.00	9-2-2023 09:27:23 AM	23-3-2023 10:38:08 AM	23-2-2023 09:27:23 AM	21-3-2023 10:34:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002793	Claim	Damage	Misriah Abu Hassan	Credit Account	ZND167467928022				Rejected	24.80		8-2-2023 09:43:13 PM		22-2-2023 09:43:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002792	Claim	Lost	WINNIE HAN	Credit Account	ZND167248744605	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	90.00	90.00	8-2-2023 06:53:39 PM	8-3-2023 03:32:08 PM	22-2-2023 06:53:39 PM	6-3-2023 03:31:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002791	Claim	Lost	De meridian beauticare sdn bhd	Credit Account	ZND167346244359	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	300.00	200.00	8-2-2023 02:12:10 PM	5-3-2023 03:13:15 PM	22-2-2023 02:12:10 PM	3-3-2023 02:41:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002790	Claim	Damage	TS BRILLIANT CONSTRUCTION SDN. BHD	Credit Account	ZND167249825778				Rejected	770.00		8-2-2023 12:11:18 PM		22-2-2023 12:11:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002789	Claim	Damage	ARDENCE VENTURE SDN BHD	Credit Account	ZND167348882016	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	1650.00	200.00	8-2-2023 12:07:46 PM	16-3-2023 03:56:38 PM	22-2-2023 12:07:46 PM	14-3-2023 03:52:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002788	Claim	Damage	AIK HOE	Credit Account	ZND167346514131	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	210.00		8-2-2023 11:44:46 AM		22-2-2023 11:44:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002787	Claim	Damage	CHEW HOI LIANG	Credit Account	ZND167464629304	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	200.00	200.00	7-2-2023 09:01:45 PM	25-2-2023 09:19:06 AM	21-2-2023 09:01:45 PM	23-2-2023 09:10:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002786	Claim	Delay Delivery Premium Parcel	SHARON	Credit Account	ZND167467980808	No	Misrouted Issue	FreshBox	Pending Responsible Staff Details	379.40	200.00	7-2-2023 08:48:15 PM	22-2-2023 11:47:21 AM	21-2-2023 08:48:15 PM	20-2-2023 11:42:01 AM		Audit Trail	Download Incident Report	Download Claim Form

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