1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/02/V1/002895	Claim	Delay Delivery Premium Parcel	YUNA NG	Credit Account	ZND165616279421				Rejected	100.00		21-2-2023 02:23:21 PM		7-3-2023 02:23:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002894	Claim	Delay Delivery Premium Parcel	CHARLES HIEW	Credit Account	ZND166028808087				Rejected	100.00		21-2-2023 02:21:22 PM		7-3-2023 02:21:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002893	Claim	Delay Delivery Premium Parcel	XUXU	Credit Account	ZND167465020438				Rejected	100.00		21-2-2023 02:18:57 PM		7-3-2023 02:18:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002892	Claim	Delay Delivery Premium Parcel	WU ZE YANG	Credit Account	ZND167578440109				Rejected	100.00		21-2-2023 02:16:57 PM		7-3-2023 02:16:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002891	Claim	Delay Delivery Premium Parcel	BIAN PEI RONG	Credit Account	ZND167581786720	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		21-2-2023 02:10:24 PM		7-3-2023 02:10:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002890	Claim	Lost	WePost Sdn Bhd	Credit Account	ZND167580323292	No	Driver Issue	Express	Rejected	200.00	200.00	21-2-2023 12:09:56 PM		7-3-2023 12:09:56 PM	14-3-2023 03:09:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002889	Claim	Damage	Caldis Chuah	Credit Account	ZND167581644822				Info Incomplete	50.00		21-2-2023 10:55:18 AM	24-2-2023 10:25:54 AM	7-3-2023 10:55:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002888	Claim	Lost	TIEN WYE LONGG	Credit Account	ZND167581746359				Info Incomplete	0.00		21-2-2023 10:25:07 AM	24-2-2023 09:56:32 AM	7-3-2023 10:25:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002887	Claim	Lost	MMATRIX	Credit Account	ZND167464676377				Rejected	7299.00		21-2-2023 10:20:38 AM		7-3-2023 10:20:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002886	Claim	Lost	MMATRIX	Credit Account	ZND167347806044				Rejected	6299.00		21-2-2023 10:12:51 AM		7-3-2023 10:12:51 AM			Audit Trail	Download Incident Report	Download Claim Form

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