1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004149	Claim	Damage	BOOI JUN JIE	Prepaid Account	ZND168984281799				Rejected	420.00		7-8-2023 02:47:21 PM		21-8-2023 02:47:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004148	Claim	Damage	Ooi Lee Tuan	Cash	ZND168984968874	No	Force Majeure	Express	Pending Responsible Staff Details	53.00	53.00	7-8-2023 02:03:21 PM	10-9-2023 10:05:15 AM	21-8-2023 02:03:21 PM	8-9-2023 09:55:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004147	Claim	Damage	Ceva Logistics (M) Sdn Bhd	Credit Account	ZND168960883627	No	Force Majeure	Express	Pending Responsible Staff Details	1417.00	200.00	7-8-2023 12:09:27 PM	28-8-2023 08:59:43 AM	21-8-2023 12:09:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004146	Claim	Damage	Ceva Logistics (M) Sdn Bhd	Credit Account	ZND168960883696	No	Force Majeure	Express	Pending Responsible Staff Details	106.00	106.00	7-8-2023 12:04:04 PM	22-9-2023 02:53:30 PM	21-8-2023 12:04:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004145	Claim	Damage	CLASSIC FINE FOODS SDN.BHD.	Credit Account	ZND168985373943				Rejected	153.00		7-8-2023 12:02:49 PM		21-8-2023 12:02:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004144	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND168563403031	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	7-8-2023 09:38:24 AM	29-11-2023 05:10:45 PM	21-8-2023 09:38:24 AM	27-11-2023 05:10:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004143	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND168561787096	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		7-8-2023 09:33:44 AM		21-8-2023 09:33:44 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004142	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168983781955	No	Force Majeure	Express	Pending Responsible Staff Details	149.00	149.00	6-8-2023 04:29:12 PM	3-9-2023 04:55:48 PM	20-8-2023 04:29:12 PM	1-9-2023 04:53:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004141	Claim	Damage	GT SUCCESS GLOBAL TRADING	Credit Account	ZND168983774179	No	Force Majeure	Express	Rejected	220.00		6-8-2023 01:04:59 PM		20-8-2023 01:04:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004140	Claim	Delay Delivery Premium Parcel	PIA	Credit Account	ZND168984778916	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	180.00	100.00	6-8-2023 10:00:33 AM	1-11-2023 11:15:31 AM	20-8-2023 10:00:33 AM	30-10-2023 11:00:22 AM		Audit Trail	Download Incident Report	Download Claim Form

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