1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004159	Claim	Damage	SK ECOMMERCE SDN BHD	Credit Account	ZND168983755314				Rejected	210.00		8-8-2023 05:29:59 PM		22-8-2023 05:29:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004158	Claim	Damage	SK ECOMMERCE SDN BHD	Credit Account	ZND168985127027				Rejected	231.00		8-8-2023 05:23:31 PM		22-8-2023 05:23:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004157	Claim	Lost	Fatin Nadzirah	Credit Account	PDC000000200163	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	59.00	59.00	8-8-2023 03:14:33 PM	26-8-2023 05:25:44 PM	22-8-2023 03:14:33 PM	24-8-2023 05:22:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004156	Claim	Damage	MA	Prepaid Account	ZND168984406222				Rejected	100.00		8-8-2023 10:46:01 AM		22-8-2023 10:46:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004155	Claim	Delay Delivery Premium Parcel	BEAUTY WORLD SKIN RESEARCH	Credit Account	ZND168983935198	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	100.00	8-8-2023 10:36:30 AM	7-9-2023 11:27:26 AM	22-8-2023 10:36:30 AM	5-9-2023 11:22:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004154	Claim	Damage	Tiong Siew Choo	Credit Account	ZND168985188318				Info Incomplete	0.00		8-8-2023 10:20:18 AM	10-8-2023 11:30:28 AM	22-8-2023 10:20:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004153	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168982607218	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	7-8-2023 07:54:17 PM	3-9-2023 04:52:50 PM	21-8-2023 07:54:17 PM	1-9-2023 04:50:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004152	Claim	Lost	Fatin Najwa Ismail	Credit Account	PDC000000198729	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	108.00	108.00	7-8-2023 04:34:30 PM	1-9-2023 05:52:16 PM	21-8-2023 04:34:30 PM	30-8-2023 05:43:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004151	Claim	Damage	DATO YK	Credit Account	ZND168982984371	No	Force Majeure	Express	Pending Responsible Staff Details	698.00	200.00	7-8-2023 03:26:15 PM	28-9-2023 02:16:46 PM	21-8-2023 03:26:15 PM	26-9-2023 02:14:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004150	Claim	Damage	CM wan	Credit Account	ZND168985440546	No	Force Majeure	Express	Pending Responsible Staff Details	291.87	200.00	7-8-2023 02:56:24 PM	6-9-2023 02:30:53 PM	21-8-2023 02:56:24 PM	4-9-2023 02:30:18 AM		Audit Trail	Download Incident Report	Download Claim Form

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