1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/10/V1/004504	Claim	Damage	COLOR LIFE SDN BHD	Cash	ZND169686138435	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	16-10-2023 03:19:19 PM	17-11-2023 06:22:49 PM	30-10-2023 03:19:19 PM	15-11-2023 06:19:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004503	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169594105826	No	Force Majeure	Express	Rejected	100.00		15-10-2023 01:11:44 PM		29-10-2023 01:11:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004502	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169686755588	No	Force Majeure	Express	Rejected	40.00		15-10-2023 11:21:15 AM		29-10-2023 11:21:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004501	Claim	Damage	MASYITA BINTI MOHD YUNUS	Credit Account	ZND169686057774				Info Incomplete	180.00		14-10-2023 06:07:07 PM	20-10-2023 10:44:27 AM	28-10-2023 06:07:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004500	Claim	Delay Delivery Premium Parcel	Edmund	Credit Account	ZND169687804193	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		13-10-2023 10:13:50 PM		27-10-2023 10:13:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004499	Claim	Damage	CM Wan	Credit Account	ZND169593901634	No	Force Majeure	Express	Pending Responsible Staff Details	218.72	200.00	13-10-2023 07:06:19 PM	5-1-2024 11:30:19 AM	27-10-2023 07:06:19 PM	3-1-2024 11:23:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004498	Claim	Damage	Muhammad Fadzil	Cash	DKPG-DTPG-20231003-05975-01				Info Incomplete	0.00		13-10-2023 02:53:34 PM	19-10-2023 03:08:47 PM	27-10-2023 02:53:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004497	Claim	Missing Content	MMAG DIGITAL SDN BHD C/O WAREHOUSE	Credit Account	ZND169450954995	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	13-10-2023 02:36:56 PM	19-11-2023 11:37:50 AM	27-10-2023 02:36:56 PM	17-11-2023 11:37:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004496	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169448278409	No	Hub/Depo/Station Handling Issue	Express	Rejected	1599.00		13-10-2023 11:56:39 AM		27-10-2023 11:56:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004495	Claim	Damage	Veness Chong	Credit Account	CHTG1696823641250001	No	Force Majeure	Express	Rejected	200.00		13-10-2023 10:41:19 AM		27-10-2023 10:41:19 AM			Audit Trail	Download Incident Report	Download Claim Form

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