1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/10/V1/004523	Claim	Damage	TANEX ENTERPRISE	Cash	ZND169688201540				Rejected	208.00		19-10-2023 05:35:03 PM		2-11-2023 05:35:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004522	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169687721438				Rejected	25.00		19-10-2023 04:57:52 PM		2-11-2023 04:57:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004521	Claim	Damage	YUSUF BAIHAQI BIN AHMAD TARMIZI	Credit Account	ZND169687907269	No	Force Majeure	Express	Rejected	150.20		19-10-2023 04:37:29 PM		2-11-2023 04:37:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004520	Claim	Damage	Nuratiqah Binti Ramdan	Credit Account	ZND169686983714	No	Force Majeure	Express	Rejected	148.42		19-10-2023 04:32:02 PM		2-11-2023 04:32:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004519	Claim	Missing Content	Rafikak / Fatimah	Credit Account	10246680765	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	400.00	200.00	19-10-2023 04:22:25 PM	8-11-2023 03:51:31 PM	2-11-2023 04:22:25 PM	6-11-2023 03:43:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004518	Claim	Missing Content	Lembaran Tinggi Wei Dee	Credit Account	6565835964				Info Incomplete	77.50		19-10-2023 04:20:31 PM	22-10-2023 10:03:44 AM	2-11-2023 04:20:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004517	Claim	Delay Delivery Premium Parcel	ZI SENG COURIER SERVICE	Credit Account	ZND169689743032	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	300.00		19-10-2023 02:05:10 PM	22-10-2023 09:47:01 AM	2-11-2023 02:05:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004516	Claim	Lost	Angel Quak	Credit Account	ZND169160479955	No	Hub/Depo/Station Handling Issue	Express	Rejected	68.80		19-10-2023 12:01:16 PM		2-11-2023 12:01:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004515	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169689642823	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	18-10-2023 05:43:06 PM	17-11-2023 05:58:40 PM	1-11-2023 05:43:06 PM	15-11-2023 05:57:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004514	Claim	Damage	ZIZI EXPRESS SERVICES SDN BHD	Credit Account	ZND169689881161	No	Force Majeure	Express	Rejected	770.00		18-10-2023 05:35:04 PM		1-11-2023 05:35:04 PM			Audit Trail	Download Incident Report	Download Claim Form

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