1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/12/V1/004896	Claim	Damage	ALEX NG SHIN YAP	Credit Account	ZND170204425678	No	Hub/Depo/Station Handling Issue	Express	Rejected	0.00		19-12-2023 11:31:50 AM		2-1-2024 11:31:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004895	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Credit Account	ZND170202845621	No	Force Majeure	Express	Pending Responsible Staff Details	50.00	50.00	19-12-2023 11:31:45 AM	25-2-2024 09:25:34 AM	2-1-2024 11:31:45 AM	23-2-2024 09:18:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004894	Claim	Damage	BOON TECK TRADING (M) SDN BHD	Cash	ZND170202354260				Rejected	168.00		19-12-2023 10:25:05 AM		2-1-2024 10:25:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004893	Claim	Delay Delivery Premium Parcel	CHAN	Credit Account	ZND170204430443	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	18-12-2023 09:53:39 PM	5-1-2024 03:18:11 PM	1-1-2024 09:53:39 PM	3-1-2024 03:13:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004892	Claim	Short Piece	LIM HUI PING	Credit Account	10248489624				Info Incomplete	6.00		18-12-2023 07:09:24 PM	22-12-2023 09:04:19 AM	1-1-2024 07:09:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004891	Claim	Damage	AIK HOE	Credit Account	ZND170204078201	No	Hub/Depo/Station Handling Issue	Express	Rejected	300.00		18-12-2023 05:48:24 PM		1-1-2024 05:48:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004890	Claim	Damage	CHA BEE HONG	Credit Account	ZND170204992446	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1098.00	200.00	18-12-2023 05:12:54 PM	19-1-2024 04:10:44 PM	1-1-2024 05:12:54 PM	17-1-2024 03:51:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004889	Claim	Damage	Nur Farah Nadhirah Binti Azizuddin	Credit Account	ZND170202595212				Info Incomplete	228.00		18-12-2023 04:40:31 PM	21-12-2023 10:48:14 AM	1-1-2024 04:40:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004888	Claim	Delay Delivery Premium Parcel	CHAN	Credit Account	ZND170204421649	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	18-12-2023 04:21:04 PM	5-1-2024 03:13:41 PM	1-1-2024 04:21:04 PM	3-1-2024 03:05:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004887	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170202716945	No	Force Majeure	Express	Pending Responsible Staff Details	35.00	35.00	18-12-2023 03:22:28 PM	25-1-2024 10:15:58 AM	1-1-2024 03:22:28 PM	23-1-2024 10:14:20 AM		Audit Trail	Download Incident Report	Download Claim Form

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