1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/12/V1/004966	Claim	Damage FreshBox	Tiong Mee Yung	Credit Account	ZND170292127676	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	417.00		27-12-2023 09:52:05 PM		10-1-2024 09:52:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004965	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170291915847	No	Force Majeure	Express	Pending Responsible Staff Details	60.00	60.00	27-12-2023 05:56:24 PM	5-2-2024 04:22:22 PM	10-1-2024 05:56:24 PM	3-2-2024 03:40:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004964	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170309747347	No	Force Majeure	Express	Pending Responsible Staff Details	30.00	30.00	27-12-2023 05:37:52 PM	3-2-2024 02:34:03 PM	10-1-2024 05:37:52 PM	1-2-2024 02:25:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004963	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND170309649375	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2693.00	200.00	27-12-2023 03:29:27 PM	28-1-2024 03:07:44 PM	10-1-2024 03:29:27 PM	26-1-2024 02:55:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004962	Claim	Damage	TOMO DE HAIR STUDIO	Prepaid Account	ZND170309498904				Info Incomplete	50.00		27-12-2023 12:03:49 PM	30-12-2023 10:27:04 AM	10-1-2024 12:03:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004961	Claim	Delay Delivery Premium Parcel	MS KALAI	Credit Account	ZND170308647006	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	100.00	100.00	27-12-2023 10:18:22 AM	10-2-2024 09:59:13 AM	10-1-2024 10:18:22 AM	8-2-2024 09:55:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004960	Claim	Damage FreshBox	CHAN	Credit Account	ZND170309315287	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	26-12-2023 10:16:41 PM	26-1-2024 04:23:26 PM	9-1-2024 10:16:41 PM	24-1-2024 04:17:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004959	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	CND170025339994001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	26-12-2023 04:00:24 PM	21-1-2024 01:21:47 PM	9-1-2024 04:00:24 PM	19-1-2024 01:16:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004958	Claim	Damage	NG SOOK CHRNG	Credit Account	ZND170201975374				Rejected	36.00		26-12-2023 02:38:08 PM		9-1-2024 02:38:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004957	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170291368674	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	20.00	20.00	26-12-2023 02:28:32 PM	3-2-2024 02:37:46 PM	9-1-2024 02:28:32 PM	1-2-2024 02:25:44 AM		Audit Trail	Download Incident Report	Download Claim Form

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