1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/12/V1/004976	Claim	Damage	Xinjing Kee	Credit Account	ZND170206400178	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	28-12-2023 06:00:32 PM	17-2-2024 02:30:42 PM	11-1-2024 06:00:32 PM	15-2-2024 02:23:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004975	Claim	Lost	MOBILIA INTERNATIONAL SDN BHD	Credit Account	ZND170014512056	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		28-12-2023 05:49:28 PM		11-1-2024 05:49:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004974	Claim	Damage	Oriental Art Gallery	Credit Account	ZND170308330700				Rejected	95.00		28-12-2023 04:26:10 PM		11-1-2024 04:26:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004973	Claim	Damage	SITI ZULKHAIDATON	Credit Account	ZND170309133454	No	Hub/Depo/Station Handling Issue	Express	Rejected	149.10		28-12-2023 03:47:33 PM		11-1-2024 03:47:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004972	Claim	Damage	ANDREW CHUNG HUI YUE	Credit Account	ZND170308909548				Info Incomplete	20.00		28-12-2023 02:35:54 PM	31-12-2023 11:46:52 AM	11-1-2024 02:35:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004971	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170024050654	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	232.00	200.00	28-12-2023 01:52:25 PM	14-9-2024 12:46:19 PM	11-1-2024 01:52:25 PM	12-9-2024 12:44:41 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004970	Claim	Damage	AIK HOE HOME CENTRE SDN BHD	Credit Account	CND170309784748001	No	Force Majeure	Express	Pending Responsible Staff Details	290.00	200.00	28-12-2023 01:31:16 PM	10-2-2024 03:48:46 PM	11-1-2024 01:31:16 PM	8-2-2024 03:40:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004969	Claim	Damage	CASS HO	Prepaid Account	ZND170310396725				Rejected	0.00		28-12-2023 10:38:59 AM		11-1-2024 10:38:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004968	Claim	Damage	FONG SY	Prepaid Account	ZND170310444884				Rejected	0.00		28-12-2023 09:37:15 AM		11-1-2024 09:37:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004967	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND169590103840	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	352.30	100.00	28-12-2023 09:31:01 AM	13-1-2024 02:47:07 PM	11-1-2024 09:31:01 AM	11-1-2024 02:22:25 AM		Audit Trail	Download Incident Report	Download Claim Form

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