1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/04/V1/012755	Claim	Damage FreshBox	FUROZEN HOUSE	Cash	V177496965608001	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	0.00	200.00	15-4-2026 11:49:36 AM	9-5-2026 10:14:26 AM	29-4-2026 11:49:36 AM	7-5-2026 10:09:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012754	Claim	Damage	Rizal.B (SP ALORA)	Credit Account	V177176533059001	Yes	Force Majeure	Express	Pending by Operation	30.00		15-4-2026 11:23:14 AM	20-6-2026 05:13:45 PM	29-4-2026 11:23:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012753	Claim	Damage	SHC FOODS SDN BHD	Credit Account	V177176727380001	No	Force Majeure	Premium	Pending Responsible Staff Details	450.00	200.00	15-4-2026 10:51:52 AM	27-5-2026 02:57:22 PM	29-4-2026 10:51:52 AM	25-5-2026 02:57:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012752	Claim	Delay Delivery Premium Parcel	NURAINA BINTI MOHD NOOR	Cash	V177496752369001				Rejected	20.00		15-4-2026 10:45:36 AM		29-4-2026 10:45:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012751	Claim	Lost	QM LIVE EMPIRE	Cash	V177495838439001				Rejected	117.30		15-4-2026 10:36:33 AM		29-4-2026 10:36:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012750	Claim	Damage	SISTER FOREVER LOVE ES	Credit Account	V177497035874001				Rejected	148.00		15-4-2026 09:38:22 AM		29-4-2026 09:38:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012749	Claim	Damage	Mohamad Shahfudin Bin Abdul Wahab	Credit Account	V177496376978001	Yes	Force Majeure	Express	Pending by Operation	2632.99		15-4-2026 09:32:12 AM	25-6-2026 11:32:37 AM	29-4-2026 09:32:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012748	Claim	Delay Delivery Premium Parcel	Kelvin Ng Kok Wai	Prepaid Account	V177496975287001				Rejected	180.00		15-4-2026 09:02:47 AM		29-4-2026 09:02:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012747	Claim	Damage	Shahrin	Credit Account	V177496487070001	Yes	Force Majeure	Express	Pending by Operation	2153.79		15-4-2026 08:38:06 AM	25-6-2026 11:08:43 AM	29-4-2026 08:38:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012746	Claim	Damage	NOOR IZZ BIN ZUHAIDI	Credit Account	V177496003560001	Yes	Force Majeure	Express	Pending by Operation	1609.74		15-4-2026 08:27:03 AM	25-6-2026 10:46:09 AM	29-4-2026 08:27:03 AM			Audit Trail	Download Incident Report	Download Claim Form

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