1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/04/V1/012763	Claim	Damage	Ritma Prestasi Sdn Bhd	Credit Account	V177496859365001				Info Incomplete	539.00		16-4-2026 10:03:19 AM	20-6-2026 05:59:46 PM	30-4-2026 10:03:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012762	Claim	Damage	ALVIN WONG	Prepaid Account	V177496212429001				Rejected	7.20		16-4-2026 09:21:15 AM		30-4-2026 09:21:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012761	Claim	Damage	BP Teamwork Distribution Sdn Bhd	Credit Account	V177497123809002	No	Force Majeure	Express	Pending by Operation	428.00		15-4-2026 06:53:27 PM	20-6-2026 05:51:24 PM	29-4-2026 06:53:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012760	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	V177496440143003,V177496440143002	No	Force Majeure	Premium	Pending by Operation	200.00		15-4-2026 06:53:14 PM	21-5-2026 10:22:39 AM	29-4-2026 06:53:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012759	Claim	Lost	Melvin Tan (MRO MARKET SDN BHD)	Credit Account	SY6046706234	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1661.10		15-4-2026 06:37:04 PM	20-6-2026 05:43:05 PM	29-4-2026 06:37:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012758	Claim	Lost	Melvin Tan (MRO MARKET SDN BHD)	Credit Account	SY6046704366	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	2214.80		15-4-2026 06:32:33 PM	20-6-2026 05:34:11 PM	29-4-2026 06:32:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012757	Claim	Lost	Hoh Li Yin	Credit Account	V177495919664001				Rejected	350.00		15-4-2026 03:36:21 PM		29-4-2026 03:36:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012756	Claim	Damage FreshBox	ARIFAH BINTI ABD ALI	Cash	V177496741769001,V177496741769002,V177496741943001,V177496741943002				Rejected	386.00		15-4-2026 01:03:07 PM		29-4-2026 01:03:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012755	Claim	Damage FreshBox	FUROZEN HOUSE	Cash	V177496965608001	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	0.00	200.00	15-4-2026 11:49:36 AM	9-5-2026 10:14:26 AM	29-4-2026 11:49:36 AM	7-5-2026 10:09:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012754	Claim	Damage	Rizal.B (SP ALORA)	Credit Account	V177176533059001	Yes	Force Majeure	Express	Pending by Operation	30.00		15-4-2026 11:23:14 AM	20-6-2026 05:13:45 PM	29-4-2026 11:23:14 AM			Audit Trail	Download Incident Report	Download Claim Form

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