1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006804	Claim	Lost	MS SHARON LIM	Credit Account	ZND171767639649				Info Incomplete	850.00		20-6-2024 03:46:16 PM	29-6-2024 04:16:20 PM	4-7-2024 03:46:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006803	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171717378727	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	107.10		20-6-2024 03:34:08 PM	29-6-2024 03:30:48 PM	4-7-2024 03:34:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006802	Claim	Damage FreshBox	KHAIRIL AZIZ	Credit Account	ZND171811768271				Rejected	480.00		20-6-2024 03:22:49 PM		4-7-2024 03:22:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006801	Claim	Lost	soh soon yee	Prepaid Account	ZND171770040241				Rejected	69.90		20-6-2024 02:16:29 PM		4-7-2024 02:16:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006800	Claim	Delay Delivery Premium Parcel	PEGGY CHONG	Credit Account	ZND171814559531	No	Hub/Depo/Station Handling Issue	Premium	Rejected	200.00		20-6-2024 12:10:47 PM		4-7-2024 12:10:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006799	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND171813423062	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	29.89	29.89	20-6-2024 11:37:43 AM	4-9-2024 02:10:00 PM	4-7-2024 11:37:43 AM	2-9-2024 02:04:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006798	Claim	Delay Delivery Premium Parcel	Forest Cloud Beverage Company	Credit Account	ZND171405050447				Rejected	100.00		20-6-2024 11:06:20 AM		4-7-2024 11:06:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006797	Claim	Short Piece	OCEAN KINS AQUARIUM	Credit Account	ZND171769995842	No	Hub/Depo/Station Handling Issue	Express	Rejected	360.00		19-6-2024 09:52:31 PM		3-7-2024 09:52:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006796	Claim	Damage	Cha Bee Hong	Credit Account	ZND171802076217	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	458.00	200.00	19-6-2024 03:22:05 PM	29-8-2024 05:38:15 PM	3-7-2024 03:22:05 PM	27-8-2024 05:28:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006795	Claim	Damage	YIN YIN	Credit Account	ZND171769369889	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	185.00	185.00	19-6-2024 02:44:30 PM	4-9-2024 06:01:24 PM	3-7-2024 02:44:30 PM	2-9-2024 05:58:56 AM		Audit Trail	Download Incident Report	Download Claim Form

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