1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006841	Claim	Lost	Goh Wei Jian	Prepaid Account	ZND171769940958	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	189.00		24-6-2024 10:20:02 PM	30-6-2024 04:50:01 PM	8-7-2024 10:20:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006840	Claim	Missing Content	SOON YOON CHEN	Credit Account	ZND171819118771				Rejected	600.00		24-6-2024 10:01:39 PM		8-7-2024 10:01:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006839	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND171816631938	No	Force Majeure	Express	Pending Responsible Staff Details	2198.00	200.00	24-6-2024 09:50:57 PM	11-10-2024 10:47:39 AM	8-7-2024 09:50:57 PM	9-10-2024 10:39:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006838	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND171770031850				Rejected	200.00		24-6-2024 08:17:38 PM		8-7-2024 08:17:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006837	Claim	Lost	TEKUN SENTIASA TRADING SDN BHD	Cash	ZND171525634930				Info Incomplete	126.00		24-6-2024 05:40:47 PM	29-6-2024 02:11:29 PM	8-7-2024 05:40:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006836	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171815905887	No	Hub/Depo/Station Handling Issue	Express	Rejected	30.00		24-6-2024 05:25:21 PM		8-7-2024 05:25:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006835	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND171523676956	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	145.00	145.00	24-6-2024 05:07:13 PM	20-9-2024 02:21:42 PM	8-7-2024 05:07:13 PM	18-9-2024 02:19:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006834	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND171769615115	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	24-6-2024 04:58:21 PM	1-9-2024 11:20:25 AM	8-7-2024 04:58:21 PM	30-8-2024 10:57:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006833	Claim	Damage	De Pine Vietcis Sdn Bhd	Credit Account	ZND171717612470	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	11.66	11.66	24-6-2024 02:50:42 PM	7-9-2024 02:34:09 PM	8-7-2024 02:50:42 PM	5-9-2024 02:31:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006832	Claim	Lost	LIM YU WEN	Credit Account	ZND171768065706	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	399.00		24-6-2024 02:22:36 PM	29-6-2024 03:25:33 PM	8-7-2024 02:22:36 PM			Audit Trail	Download Incident Report	Download Claim Form

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