1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/04/V2/012472	Appeal	Delay Delivery Premium Parcel	Asia Cargo (Paya,Burger,momo	Prepaid Account	V177495843174001	No	Misrouted Issue	Premium	Completed	200.00	200.00	5-4-2026 12:24:36 PM		19-4-2026 12:24:36 PM	12-5-2026 11:17:29 AM	12-5-2026 11:17:57 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V2/012469	Appeal	Damage FreshBox	SURIANI	Credit Account	V177496031747001	No	Logistic IT System Issue	Premium	Appeal by Customer	100.00		4-4-2026 04:27:52 PM	27-6-2026 05:14:35 PM	18-4-2026 04:27:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012985	Claim	Damage FreshBox	JESSEY TING	Cash	V177498574884001				New	250.00		30-4-2026 07:09:46 PM	1-5-2026 07:09:46 PM	14-5-2026 07:09:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012984	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	ONBIZ-IV26-203009				New	2212.00		30-4-2026 05:47:33 PM	1-5-2026 05:47:33 PM	14-5-2026 05:47:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012983	Claim	Damage	WAH LEE GROUP(M) SDN BHD	Credit Account	V177496490964001				New	2899.00		30-4-2026 05:27:12 PM	1-5-2026 05:27:12 PM	14-5-2026 05:27:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012982	Claim	Damage	A.E.S SALES & SERVICE SDN BHD	Credit Account	V177498208680001	Yes	Force Majeure	Express	Pending by Operation	1239.00		30-4-2026 05:13:17 PM	23-5-2026 07:04:35 PM	14-5-2026 05:13:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012981	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V177497782426001	No	Force Majeure	Express	Pending Verification by IO	1999.00		30-4-2026 04:09:59 PM	23-5-2026 09:47:05 AM	14-5-2026 04:09:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012980	Claim	Lost	CBHS EXPRESS	Credit Account	V177062186819001				New	489.30		30-4-2026 02:35:15 PM	1-5-2026 02:35:15 PM	14-5-2026 02:35:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012979	Claim	Damage	SUZY KHONGMANI	Cash	V177495964855001				New	495.00		30-4-2026 01:46:24 PM	1-5-2026 01:46:24 PM	14-5-2026 01:46:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012978	Claim	Lost	Michelle Chea	Credit Account	V177496206190001				New	94.50		30-4-2026 11:47:34 AM	1-5-2026 11:47:34 AM	14-5-2026 11:47:34 AM			Audit Trail	Download Incident Report	Download Claim Form

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