1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008601	Claim	Lost	Brian	Credit Account	ZND173408498745				Rejected	182.25		15-1-2025 10:21:47 AM		29-1-2025 10:21:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008600	Claim	Delay Delivery Premium Parcel	Mayflax Sdn Bhd	Credit Account	ZND173415715095	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-1-2025 09:15:26 AM	23-2-2025 03:28:32 PM	29-1-2025 09:15:26 AM	21-2-2025 03:17:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008599	Claim	Delay Delivery Premium Parcel	Munirah	Credit Account	ZND173415647013	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	120.00	100.00	15-1-2025 12:58:58 AM	9-2-2025 02:11:42 PM	29-1-2025 12:58:58 AM	7-2-2025 01:48:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008598	Claim	Delay Delivery Premium Parcel	AGNA TRADING	Credit Account	ZND173415322859	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff and Payment Details	450.00	200.00	14-1-2025 11:41:01 PM	23-2-2025 02:25:47 PM	28-1-2025 11:41:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008597	Claim	Damage	TIU WE HUAT	Credit Account	ZND173415904758				Rejected	450.00		14-1-2025 11:40:16 PM		28-1-2025 11:40:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008596	Claim	Lost	L&K TRADING	Credit Account	RTSZND173410138936				Rejected	69.70		14-1-2025 10:05:11 PM		28-1-2025 10:05:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008595	Claim	Delay Delivery Premium Parcel	Woo Yu Qin	Prepaid Account	ZND173414992817				Rejected	56.00		14-1-2025 09:09:02 PM		28-1-2025 09:09:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008594	Claim	Damage FreshBox	LEWCHOYKAM	Prepaid Account	ZND173415588521	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	14-1-2025 06:55:38 PM	9-2-2025 09:42:44 AM	28-1-2025 06:55:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008593	Claim	Damage FreshBox	TAY WEE HIANG	Prepaid Account	ZND173415590517	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	200.00	14-1-2025 06:52:13 PM	9-2-2025 10:13:46 AM	28-1-2025 06:52:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008592	Claim	Lost	GP SEVEN TRADING	Credit Account	ZND173412973856	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	80.20		14-1-2025 04:51:44 PM	22-1-2025 04:40:10 PM	28-1-2025 04:51:44 PM			Audit Trail	Download Incident Report	Download Claim Form

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