1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008621	Claim	Missing Content	PHHP MARKETING (M) SDN BHD	Credit Account	ZND173414180962				Rejected	319.00		16-1-2025 10:44:13 AM		30-1-2025 10:44:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008620	Claim	Delay Delivery Premium Parcel	ASPIGI	Credit Account	ZND173416076195				Rejected	171.20		16-1-2025 09:28:21 AM		30-1-2025 09:28:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008619	Claim	Damage FreshBox	INDAH SPECIALIST EYE CENTRE SDN BHD	Credit Account	ZND173416175034	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	16-1-2025 09:09:27 AM	9-2-2025 03:36:18 PM	30-1-2025 09:09:27 AM	7-2-2025 03:27:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008618	Claim	Delay Delivery Premium Parcel	KOK JIA XUAN	Credit Account	ZND173416050607	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	0.00	200.00	16-1-2025 02:10:09 AM	9-2-2025 03:47:37 PM	30-1-2025 02:10:09 AM	7-2-2025 03:38:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008617	Claim	Delay Delivery Premium Parcel	muhaimin	Credit Account	ZND173415916447				Rejected	4640.00		15-1-2025 10:08:09 PM		29-1-2025 10:08:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008616	Claim	Delay Delivery Premium Parcel	Azizi bin zolkepli	Credit Account	ZND173415353358				Rejected	245.00		15-1-2025 08:50:08 PM		29-1-2025 08:50:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008615	Claim	Damage	AIK HOE	Credit Account	ZND173411410086	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	219.00		15-1-2025 06:34:20 PM	26-1-2025 10:40:08 AM	29-1-2025 06:34:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008614	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	ZND173410333003				Info Incomplete	2724.00		15-1-2025 04:52:14 PM	26-1-2025 09:58:16 AM	29-1-2025 04:52:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008613	Claim	Delay Delivery Premium Parcel	LOH TEN SONG	Prepaid Account	ZND173415821277	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	150.00	150.00	15-1-2025 04:47:57 PM	22-2-2025 03:17:05 PM	29-1-2025 04:47:57 PM	20-2-2025 03:13:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008612	Claim	Damage FreshBox	CANDY EXCELLENT FOODTECH	Credit Account	ZND173416239897	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	200.00	200.00	15-1-2025 04:27:47 PM	9-2-2025 09:16:04 AM	29-1-2025 04:27:47 PM			Audit Trail	Download Incident Report	Download Claim Form

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