Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Claim Damage NURLIANA Credit Account ZND173416222011 No Hub/Depo/Station Handling Issue FreshBox Pending Responsible Staff Details 397.00 200.00 18-1-2025 02:59:27 PM 22-2-2025 09:02:25 AM 1-2-2025 02:59:27 PM 20-2-2025 09:01:23 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox H CAFE PAKA Credit Account ZND173416223377 No Hub/Depo/Station Handling Issue FreshBox Pending Responsible Staff Details 900.00 200.00 18-1-2025 02:55:18 PM 22-2-2025 09:05:15 AM 1-2-2025 02:55:18 PM 20-2-2025 09:04:50 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox ASHIKIN AD Credit Account ZND173416225661 No Hub/Depo/Station Handling Issue FreshBox Pending Responsible Staff Details 758.00 200.00 18-1-2025 02:50:32 PM 22-2-2025 09:07:36 AM 1-2-2025 02:50:32 PM 20-2-2025 09:07:14 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox MAYA RUSLIZA Credit Account ZND173416229829 No Hub/Depo/Station Handling Issue FreshBox Pending Responsible Staff Details 684.00 200.00 18-1-2025 02:33:00 PM 22-2-2025 09:10:41 AM 1-2-2025 02:33:00 PM 20-2-2025 09:10:25 AM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel NURAIDA Credit Account ZND173416226613 No LineHaul Connectivity Issue FreshBox Pending Responsible Staff Details 165.00 165.00 18-1-2025 02:16:10 PM 21-2-2025 05:45:28 PM 1-2-2025 02:16:10 PM 19-2-2025 05:44:53 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost Oh Siew Hooi Prepaid Account ZND173414635608 Rejected 316.00 18-1-2025 01:47:28 PM 1-2-2025 01:47:28 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage Cha Bee Hong Credit Account ZND173415061451 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 263.00 200.00 18-1-2025 12:57:19 PM 23-2-2025 04:41:03 PM 1-2-2025 12:57:19 PM 21-2-2025 04:37:48 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost baju seronok Cash ZND173414283809 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 0.00 34.00 18-1-2025 11:43:25 AM 21-2-2025 04:56:31 PM 1-2-2025 11:43:25 AM 19-2-2025 04:53:14 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost AIK HOE HOME CENTRE SDN BHD Credit Account ZND173413465152 No Driver Issue Express Pending Responsible Staff Details and Pending Upload Payment from Insurance Company 180.00 167.99 18-1-2025 11:20:30 AM 1-2-2025 11:20:30 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage Nurul Syafira Binti Mohd Razalli Cash ZND173416249285 No LineHaul Connectivity Issue FreshBox Pending Responsible Staff Details 283.00 200.00 17-1-2025 11:46:22 PM 21-2-2025 04:25:15 PM 31-1-2025 11:46:22 PM 19-2-2025 04:22:34 AM Audit Trail Download Incident Report Download Claim Form
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