1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/02/V1/008833	Claim	Damage FreshBox	LOW GEK ENG	Prepaid Account	ZND173822028108	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 04:00:47 PM	27-2-2025 08:52:10 AM	20-2-2025 04:00:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008832	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND173414832335	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1999.00	1999.00	6-2-2025 02:02:24 PM	28-3-2025 12:27:53 PM	20-2-2025 02:02:24 PM	26-3-2025 12:26:27 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008831	Claim	Damage FreshBox	YAP CHEE SENG	Prepaid Account	ZND173822027989	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 01:29:22 PM	2-3-2025 01:28:39 PM	20-2-2025 01:29:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008830	Claim	Damage FreshBox	LONG YONG	Prepaid Account	ZND173822027705	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 01:22:55 PM	2-3-2025 01:19:25 PM	20-2-2025 01:22:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008829	Claim	Damage FreshBox	ALEX WONG	Prepaid Account	ZND173822027545	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 01:20:42 PM	2-3-2025 12:02:09 PM	20-2-2025 01:20:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008828	Claim	Damage FreshBox	TAN CHING POH	Prepaid Account	ZND173822027392	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 01:12:34 PM	2-3-2025 11:54:56 AM	20-2-2025 01:12:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008827	Claim	Damage FreshBox	JESSICA TAN	Prepaid Account	ZND173822024995	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 01:03:04 PM	2-3-2025 11:52:20 AM	20-2-2025 01:03:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008826	Claim	Damage FreshBox	RAYMOND SEOW	Prepaid Account	ZND173822024902	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 01:00:43 PM	2-3-2025 11:45:08 AM	20-2-2025 01:00:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008825	Claim	Damage FreshBox	MAY LEONG	Prepaid Account	ZND173822024087	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 12:58:08 PM	2-3-2025 11:35:04 AM	20-2-2025 12:58:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008824	Claim	Damage	NUR ISLAMIC CAFE	Credit Account	ZND173416894867				Rejected	570.00		6-2-2025 12:44:43 PM		20-2-2025 12:44:43 PM			Audit Trail	Download Incident Report	Download Claim Form

14,307 items found, displaying 4,991 to 5,000. 496, 497, 498, 499, 500, 501, 502, 503

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