1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/02/V1/008863	Claim	Damage	NOOR ZAINA AHMAD	Credit Account	ZND173822666973	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	171.00	145.00	7-2-2025 12:53:28 PM	3-3-2025 02:49:43 PM	21-2-2025 12:53:28 PM	1-3-2025 02:45:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008862	Claim	Damage	TND EXPRESS (M) SND BHD.	Credit Account	ZND173416276588				Rejected	1187.95		7-2-2025 12:42:36 PM		21-2-2025 12:42:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008861	Claim	Damage	TND EXPRESS (M) SND BHD.	Credit Account	CND173416276588006				Rejected	1187.95		7-2-2025 12:41:19 PM		21-2-2025 12:41:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008860	Claim	Damage	ENNI	Credit Account	ZND173417374412				Rejected	226.00		7-2-2025 10:42:14 AM		21-2-2025 10:42:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008859	Claim	Damage	Hasbul paizani	Credit Account	ZND173822076178	No	Force Majeure	Bulky	Pending Responsible Staff Details	200.00	200.00	7-2-2025 10:25:33 AM	7-3-2025 10:45:10 AM	21-2-2025 10:25:33 AM	5-3-2025 10:41:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008858	Claim	Damage	Cheng Sin Trading	Credit Account	ZND173417322086				Rejected	250.00		6-2-2025 07:39:26 PM		20-2-2025 07:39:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008857	Claim	Damage FreshBox	NG TIAN KEE	Prepaid Account	ZND173822304387	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 05:07:47 PM	3-3-2025 08:01:18 AM	20-2-2025 05:07:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008856	Claim	Damage FreshBox	CHEE CHAI HORNG	Prepaid Account	ZND173822302574	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 05:02:29 PM	3-3-2025 09:12:19 AM	20-2-2025 05:02:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008855	Claim	Damage FreshBox	LEE LE JEAN	Prepaid Account	ZND173822302178	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 04:59:55 PM	3-3-2025 09:25:11 AM	20-2-2025 04:59:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008854	Claim	Damage FreshBox	CATHERINE CHAI	Prepaid Account	ZND173822301904	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff and Payment Details	199.00	199.00	6-2-2025 04:57:53 PM	3-3-2025 09:27:39 AM	20-2-2025 04:57:53 PM			Audit Trail	Download Incident Report	Download Claim Form

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