1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/03/V1/009060	Claim	Damage	Hasnan Bin Moorsidi	Credit Account	ZND174098149313	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	8-3-2025 11:48:13 PM	13-4-2025 02:42:13 PM	22-3-2025 11:48:13 PM	11-4-2025 02:34:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009059	Claim	Damage	HJ EXPRESS	Credit Account	ZND174056938607				Rejected	357.00		7-3-2025 08:59:20 PM		21-3-2025 08:59:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009058	Claim	Damage	TEE WEE MIN	Credit Account	ZND174040758327				Info Incomplete	140.36		7-3-2025 03:40:34 PM	27-3-2025 03:12:45 PM	21-3-2025 03:40:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009057	Claim	Damage	global arts creation	Credit Account	ZND173824131332				Rejected	950.00		7-3-2025 02:52:49 PM		21-3-2025 02:52:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009056	Claim	Damage	farah	Credit Account	ZND174057001416	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	7-3-2025 02:31:14 PM	19-4-2025 02:08:50 PM	21-3-2025 02:31:14 PM	17-4-2025 02:07:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009055	Claim	Lost	JADE	Credit Account	ZND174056460610	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	200.00		7-3-2025 12:01:48 PM	21-8-2025 07:44:45 AM	21-3-2025 12:01:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009054	Claim	Lost	YIN CHEW YI WEI	Credit Account	6567570052	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	270.00	200.00	6-3-2025 06:00:37 PM	19-4-2025 02:03:54 PM	20-3-2025 06:00:37 PM	17-4-2025 02:01:11 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009053	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	ZND174056769591	No	Force Majeure	Express	Pending Responsible Staff Details	160.00	160.00	6-3-2025 05:20:15 PM	19-4-2025 01:51:27 PM	20-3-2025 05:20:15 PM	17-4-2025 01:51:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009052	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND173011810934				Rejected	1999.00		6-3-2025 04:03:12 PM		20-3-2025 04:03:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009051	Claim	Damage	The Nineties Organic Sdn Bhd	Credit Account	ZND174056944042	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	81.19		6-3-2025 03:52:33 PM		20-3-2025 03:52:33 PM			Audit Trail	Download Incident Report	Download Claim Form

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