1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/03/V1/009078	Claim	Damage	PENI GROUP SDN. BHD	Credit Account	ZND174097967178	No	Force Majeure	Express	Pending by Operation	64.80		12-3-2025 11:05:08 AM	13-4-2025 11:09:08 AM	26-3-2025 11:05:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009077	Claim	Damage	ngmeelian	Prepaid Account	ZND174117242810				Info Incomplete	50.00		12-3-2025 10:47:18 AM	9-4-2025 03:30:35 PM	26-3-2025 10:47:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009076	Claim	Damage	lee limhon	Prepaid Account	ZND174117244692				Info Incomplete	50.00		12-3-2025 10:36:51 AM	9-4-2025 03:28:43 PM	26-3-2025 10:36:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009075	Claim	Damage	lim lynnie	Prepaid Account	ZND174117434376				Info Incomplete	100.00		12-3-2025 10:25:53 AM	9-4-2025 03:24:42 PM	26-3-2025 10:25:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009074	Claim	Damage	DUNLOPILLO MALAYSIA SDN BHD	Credit Account	ZND173821942351				Rejected	200.00		12-3-2025 10:16:20 AM		26-3-2025 10:16:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009073	Claim	Damage	Derra	Credit Account	250302J5X3DKAQ	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	2539.00	1269.50	11-3-2025 05:22:00 PM		25-3-2025 05:22:00 PM	2-10-2025 10:18:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009072	Claim	Damage	DUNLOPILLO MALAYSIA SDN BHD	Credit Account	ZND174098111402	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	11-3-2025 04:30:37 PM	19-4-2025 10:45:35 AM	25-3-2025 04:30:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009071	Claim	Damage	Bryan Choe	Credit Account	ZND174117445945	No	LineHaul Handling Issue	Express	Pending by Operation	1694.00		11-3-2025 01:52:39 PM	13-4-2025 10:21:09 AM	25-3-2025 01:52:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009070	Claim	Lost	LAIS ONLINE STORE (M) SDN BHD	Credit Account	ZND174117125809	No	Driver Issue	Express	Pending by Operation	149.10		11-3-2025 11:54:08 AM	9-4-2025 12:39:27 PM	25-3-2025 11:54:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009069	Claim	Delay Delivery Premium Parcel	Cai Li Food Industries Sdn Bhd	Cash	ZND174117092316				Rejected	456.00		11-3-2025 11:36:52 AM		25-3-2025 11:36:52 AM			Audit Trail	Download Incident Report	Download Claim Form

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