1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/03/V1/009136	Claim	Damage	Habiba Binti mohd ismail	Credit Account	ZND174118295112	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	180.00	180.00	18-3-2025 02:27:04 PM		1-4-2025 02:27:04 PM	24-9-2025 02:40:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009135	Claim	Damage	YAP POH SAN	Credit Account	ZND174118534112				Rejected	67.37		18-3-2025 01:58:38 PM		1-4-2025 01:58:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009134	Claim	Damage	Zuraidah Ramia	Cash	ZND174098275838				Rejected	688.33		18-3-2025 01:34:10 PM		1-4-2025 01:34:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009133	Claim	Damage	ENSAH BINTI HAMZAH	Credit Account	ZND174118090953	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	18-3-2025 12:48:57 PM	19-4-2025 11:32:13 AM	1-4-2025 12:48:57 PM	17-4-2025 11:29:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009132	Claim	Lost	TRACY TAN	Credit Account	ZIN173411622052	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	88.20	88.20	18-3-2025 12:27:22 PM	19-4-2025 02:58:18 PM	1-4-2025 12:27:22 PM	17-4-2025 02:55:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009131	Claim	Damage	JIA YI	Credit Account	ZND174097993153	No	Force Majeure	Express	Pending Responsible Staff Details	314.00	200.00	17-3-2025 04:37:55 PM	25-4-2025 09:49:23 AM	31-3-2025 04:37:55 PM	23-4-2025 09:45:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009130	Claim	Lost	MMATRIX SDN BHD	Credit Account	CND173822993932001	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	1199.00	1199.00	17-3-2025 03:58:38 PM	17-7-2025 10:49:56 AM	31-3-2025 03:58:38 PM	15-7-2025 10:49:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009129	Claim	Lost	Ho Yin Liang	Credit Account	ZND174118347453				Rejected	200.00		17-3-2025 02:15:55 PM		31-3-2025 02:15:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009128	Claim	Lost	LAIS ONLINE STORE (M) SDN BHD	Credit Account	ZND174056787489				Rejected	17.90		17-3-2025 01:36:19 PM		31-3-2025 01:36:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009127	Claim	Damage	CM WAN	Credit Account	ZND174118099536	No	Force Majeure	Express	Pending Responsible Staff Details	632.00	200.00	17-3-2025 10:06:14 AM	19-4-2025 03:04:15 PM	31-3-2025 10:06:14 AM	17-4-2025 03:03:56 AM		Audit Trail	Download Incident Report	Download Claim Form

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